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Digital Transformation in the Insurance Industry: Insights from Stockholm 2013

Explore the digitalization of the insurance sector through a stipend stay in Stockholm. Hear from industry experts on challenges, customer behavior, media, and advisory services. Discover strategies for leveraging customer data, adapting to mobile platforms, and streamlining processes. Gain valuable insights on evolving to meet the demands of the digital world. Connect with top professionals and delve into workshop presentations. Embrace the future of insurance with innovative solutions and expert guidance.

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Digital Transformation in the Insurance Industry: Insights from Stockholm 2013

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  1. En digitaliseret forsikringsbranche Stipendiatophold i Stockholm september 2013 Susanne Bredkjær Andersen, 7. oktober 2013

  2. Stipendiatopholdet

  3. Foredragsholderne Konferencen Gunilla Svensson, Dina Forsäkring AB Beata Wickbom, Sociallight AB Jonas Vedung og Alan Saul, Deloitte Emil Stolt, Trygg-Hansa Malin Pellborn, Skandia Martin Bävertoft, Tieto Johannes Anderberg, Länsförsäkringar AB Christian Brosstad, SpareBank 1 Forsikring Oplæg til workshop David Blocho, Skandia Johan Börjesson, If Skadeförsäkring AB Karin Schurmann, Kompass Advokat AB LothHammar, Digitaliseringskommissionen

  4. Kundeadfærd • Medie • Tidspunkt • Rådgivning

  5. Udfordringerne • Vi er på besøg i kundeland • Vi skal være synlig i den digitale verden • Vi skal have styr på al kommunikation med kunden uanset kommunikationsform • Vi skal bruge alt vores data om kunden til at give relevant information til kunden • Vi har brug for nye typer medarbejdere • Vi skal evne at udvikle nye løsninger hurtigt • Vi skal finde vej fra komplekse produkter til enkelthed • Vi skal udvikle til den mobile platform • Vi skal have styr på de bagvedliggende processer

  6. Spørgsmål?

  7. Tak! Susanne Bredkjær Andersen susanne.bredkjaer.andersen@nordea.dk

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