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This research paper presents findings from a pre-programme study involving 12 SMEs in the York area. It explores effective multi-cultural communication strategies, emphasizing best practices such as consistent contact, the use of social media, and structured research. Key lessons include the importance of overcoming language barriers, understanding cultural work ethics, and ensuring equality in workload expectations. The insights gained have informed both personal development in presentation skills and multi-cultural team management, providing a foundation for future international research projects.
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Rotterdam 2013 Communication in Multi-Cultural Group Research Jonny Wells, Holly Guest and Megan Conman
Pre-Programme Research • Research paper • Researched 5 areas relating to VDM • 12 SMEs based in the York area • Understood their ‘best practises’ • Recorded presentation • Presented to professional peers for feedback • Submitted to other VDM participants to form an archive of all international groups’ work
Pre- Programme Communication • Consistent Contact • Social Media • Meetings • Structured Research • Division of sections • Effective Delegation • Awareness of task This research – prior to the programme – developed the skills we needed
In-Programme Communication Domestic team findings were combined to create an archive of information and provide the foundation for an international scale research project • Overcoming language barriers • Understanding cultural work ethics • Effective group work under time pressure
Personal Improvements • Presentation Skills • Multi-cultural Team Management • Understanding of Delegation
Key Lessons Learnt • Understanding of requirements • Constant awareness of colleagues work • Consistent communication • Equality in work and expectations • Positivity!