Download
the impact of the economic downturn n.
Skip this Video
Loading SlideShow in 5 Seconds..
The impact of the economic downturn PowerPoint Presentation
Download Presentation
The impact of the economic downturn

The impact of the economic downturn

102 Views Download Presentation
Download Presentation

The impact of the economic downturn

- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

  1. The impact of the economic downturn The CAB experience Responding to need Working together

  2. History • 1939 • Outbreak of war - 200 CABx open on 4th September • All run by volunteers • Resonance with current situation • Government looks to CAB service to advise • Leaflets/letters etc refer to CAB • Reputation of responding to need • 95% brand recognition, trusted, consulted

  3. Responding to challenge • Voluntary sector capacity • Trained advisers • Up-to-date information systems • Quality assured bespoke advice • Legal advice network – range of advice specialists • Provision of data for stakeholders • new Government funding • Financial Inclusion Fund • Additional Hours of Advice NEW! NYCC additional funding for casework www.direct.gov.uk – many links to www.adviceguide.org.uk

  4. Some statistics • North Yorkshire CABx 2008/9 • 20,000 individual clients • 83,000 issues • 30% benefits, 33% debt, 10% employment • 23% increase in last quarter of 08/09 • Ripon CAB • 138 debt clients referred to FIF debt adviser total £3.3 million • 2009/10 to date – over 80% clients never contacted us before

  5. Current advice needs • Redundancy/short time working /lay off • No knowledge of rights, procedures • Some employers – lack of knowledge/bad practice • Unfair dismissal • Discrimination • Redundancy during maternity leave • Older workers • Changes since last recession • Sign on via call centre not at job centre • Complexity of tax credit system • Looking for clarity about change in household income

  6. Current advice needs • Unmanageable debt - personal/small businesses • Catastrophic drops in income • Mortgage arrears - insecure housing • Protocols and schemes mitigating the effect • Banks have few options - referrals to CABx • Creditors will not negotiate with customers, more aggressive • Bankruptcy – in NY clients have higher than average personal debt