IU Support Quiz Quest - PowerPoint PPT Presentation

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IU Support Quiz Quest

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  1. IU Support Quiz Quest An exciting quiz to minimize technology downtime!

  2. Directions • Each of the following pages will pose a multiple choice question. • Simply click on the answer you believe is correct. • Once you click, you will be taken to a new page that will tell you that your choice was either correct, or incorrect. • If your answer is incorrect, please go back, re-read the question, and select a different answer. If you answer is correct, you will be able to move on to the next question.

  3. 1. What is the website for tech tickets? • http://support.iu13.org • http://support.iu13.com • http://support@iu13.org • http://help.iu13.org

  4. 2. How big is your mailbox quota? • 128 MB • 512 MB • 1 GB • 2 GB

  5. 3. How do you check your mailbox quota? • I don’t. I’ll just put in a ticket once I get messages that I’m over my quota. • Open Outlook, right-click Inbox, click Properties, click Folder Size. • Open Outlook, right-click Mailbox – Your Name, click Properties, click Folder Size. • Open Outlook, click on Inbox, click on Folder, click on Folder Properties, click Folder Size.

  6. 4. What is the maximum size of your home folder? • 512 MB • 1 GB • 1.5 GB • 2 GB

  7. 5. Which folders are backed up on the server? • My entire computer gets backed up. • My Documents, LocalDocsand Desktop • iTunes Library, Documents and Desktop • My Documents and Desktop.

  8. 6. What is the Tech Hotline? • (717)606-1219 • (717)606-1912 • (717)450-1912 • (717)606-1990

  9. Ooohhhhh……so close! Try Again!

  10. Correct! Great Job!

  11. Correct! Great Job!

  12. Correct! Great Job!

  13. Correct! Great Job!

  14. Correct! Great Job!

  15. Correct! Finish!

  16. Ooohhhhh……so close! Try Again!

  17. Ooohhhhh……so close! Try Again!

  18. Ooohhhhh……so close! Try Again!

  19. Ooohhhhh……so close! Try Again!

  20. Ooohhhhh……so close! Try Again!

  21. Congratulations, You’re all done! • Feel free to re-take this quiz at any time, • If there are questions that you think would be good to add to this, please let us know!