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Retailer Enablement

Title Slide Heading • Font: Calibri, 32 pt, Bold • Color: White Secondary Heading • Font: Calibri, 18 pt • Color: White Date • Font: Calibri, 16 pt • Color: White NO SLIDE NUMBER Click on the corner of this text box to delete. Retailer Enablement. Gail Lumsden, FIS.

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Retailer Enablement

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  1. Title Slide • Heading • • Font: Calibri, 32 pt, Bold • • Color: White • Secondary Heading • • Font: Calibri, 18 pt • • Color: White • Date • • Font: Calibri, 16 pt • • Color: White • NO SLIDE NUMBER • Click on the corner of this text box to delete Retailer Enablement Gail Lumsden, FIS July 22, 2014

  2. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete FIS / CDP Implementations • Completed • Kentucky • West Virginia • Florida • In Pilot • Massachusetts • Coming Up • Wisconsin • Oregon • Maine • Iowa • Colorado

  3. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Our Approach • Understand that the stores need to make changes- From paper to card- Possibly additional equipment in the lane- Cashier training • Understand that different stores have different needs- Small stores- Chain stores

  4. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Multiple Solutions Stand Beside Solution • Separate from cash register • Requires multiple scans • Requires price entry • Device stores a copy of APL • Satisfactory for smaller stores (1-3 lanes) • May be used as an interim solution prior to integration • May be integrated with SNAP

  5. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Multiple Solutions Integrated Solution • Integrated with other payment types in cash register • Existing hardware may be used • Facilitates mixed basket shopping

  6. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Certifications • Level 1 Certification- Certification between POS retailer and their certified TPP- Includes run of script used in Level 2- Ensures POS is capable of running all transactions without issue

  7. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Certifications • Level 2 Certification- Performed in POS providers’ lab- Includes processor (CDP) and State representatives - Includes QA contractor- Typically lasts 2-3 days- Includes complete run of script for all test scenarios- Processor and QA contractor recommend Pass/Fail of certification- If certification fails, corrections must be proven prior to final Level 2 Certification

  8. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Certifications • Level 3 Certification- Live production test with live card- Includes purchases and voids- End-to-End test which includes transaction settlement

  9. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Training • Integrated Systems- System provided provides training • Stand Beside Systems- FIS provides installation support and training - Includes Install Guide, POS User Manual, and Quick Reference Card- Retailer Help Desk support available after install • Stores are responsible for any WIC policy related training

  10. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Pilot and Rollout • The State provides a list of authorized retailers • Retailers are surveyed to determine system needs • Contracting for equipment and processing is completed • Pilot includes both Integrated and Stand Beside systems • Retailers need to be ready ahead of clinic rollout • Chain retailers may be activated state-wide during pilot • Stand beside retailers get equipment and training ‘just in time’

  11. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Considerations to get to Pilot Faster • Involve the retailer community - Early notification - Regular updates • Update State WIC Vendor agreements to include eWIC processing • Use Certifications from previous state implementations • Keep the clinics updated and involved • Work around the holidays

  12. Content Slide Heading (All Slides) • Font: Calibri, 28 pt, Bold • Color: 0/146/115 Bullets • Font: Calibri, 18 pt, Bold • Text color: Black • Bullet color: Black Sub-bullets 1 • Font: Calibri, 16 pt • En-dash color: Black Sub-bullets 2 • Font: Calibri, 14 pt • Bullet color: Black Sub-bullets 3 • Font: Calibri, 12 pt • Bullet color: Black Click on the corner of this text box to delete Contact Information Gail Lumsden Sr. Program Manager – Government Solutions FIS (Fidelity National Information Services formerly known as eFunds) 414-815-1410 Gail.Lumsden@FISglobal.com

  13. Thank you slide Header • Font: Calibri, 32 pt, Bold • Color: White Presenter Name • • Font: Calibri, 18 pt, Bold • Color: White Contact information • Font: Calibri, 16 pt • Color: White NO PAGE NUMBER Click on the corner of this text box to delete Thank You

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