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May 2, 2013

May 2, 2013. An introduction to DSpace. Module 2 – Help and Support. By the end of this module, you will … Understand the help available from the DSpace community Understand the help available as part of the DSpace software

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May 2, 2013

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  1. May 2, 2013 An introduction to DSpace

  2. Module 2 – Help and Support • By the end of this module, you will … • Understand the help available from the DSpacecommunity • Understand the help available as part of the DSpace software • Understand how to deal with Internal Server Errors produced by the DSpace system • The DSpace Ambassador Program

  3. Help Structures – Email Email Lists are a way to interact with a vast community of DSpace users from repository administrators to technical experts DSpace Tech: Use this list to ask questions on installation, technology and technical issues Subscribe by going to http://lists.sourceforge.net/lists/listinfo/dspace-tech DSpace General: Use this list to ask questions or join discussions about non-technical aspects of building and running a DSpace service Subscribe by going to http://lists.sourceforge.net/lists/listinfo/dspace-devel DSpace Dev: Use this list to share ideas and discuss code changes to the open source platform and shape the future of DSpace Subscribe by going to http://mailman.mit.edu/mailman/listinfo/dspace-general

  4. Help Structures – Websites The DSpace website Help & Support Up and coming events News Technical manuals/API http://www.dspace.org/ The DSpace wiki contribute back to the community with your own experiences http://wiki.dspace.org/

  5. DSpace System Documentation The Dspace documentation is available here https://wiki.duraspace.org/display/DSDOC/All+Documentation Online Help and Support is available here https://confluence.atlassian.com/display/CONF53/Getting+Help+And+Support Contact Us!

  6. DSpace Ambassador Program Global Network of Volunteers in 18 different countries https://wiki.duraspace.org/display/cmtygp/DSpace+Ambassador+Program#DSpaceAmbassadorProgram-Countries/Regions Contact Us!

  7. If The Worst Happens When DSpace encounters an error, an Internal System Error page will be displayed ---Contact Us! Contact Us!

  8. Provide User Support Contact Us!

  9. Module 2 - Exercise Look at the About ScholarSpace pages to explore possibilities for your own Community’s About page. http://library.manoa.hawaii.edu/scholarspace/overview.html Contact Us!

  10. Credits These slides are based on a DSpace Course produced by: Stuart Lewis & Chris Yates Repository Support Project http://www.rsp.ac.uk/ Part of the RepositoryNet Funded by JISC http://www.jisc.ac.uk/

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