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Enhancing Collaboration in the Health Sector: Lessons from NHS Estates Equal Partners Initiative

Learn key insights from the NHS Estates Equal Partners Executive Action Plan on enhancing collaboration in the health sector. Discover strategies for aligning with customers, developing key suppliers, and improving consulting skills. Explore the importance of communication, leadership, and continuous learning in construction projects. Gain valuable knowledge on client alignment, procurement processes, and risk management to drive successful outcomes in the healthcare industry.

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Enhancing Collaboration in the Health Sector: Lessons from NHS Estates Equal Partners Initiative

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  1. The health sector Peter Woolliscroft Head of Construction, NHS Estates

  2. NHS Estates - efm CONSTRUCTION Equal Partners Conference 24th November Peter Woolliscroft Head of Construction NHS Estates

  3. Equal Partners Executive Action Plan Supplier: • Thinking like good management consultants • Need to understand customer values • Align your strategy with the customer’s • “walk the talk” • Invest in leadership • Don’t claim it, prove it. • Plan for added value on your projects • Develop key suppliers • Communicate early • Continuity of people

  4. Equal Partners Executive Action Plan Customers: • Imagine yourself in their shoes • Understand what real value means • Invest in a business plan • How you seek to obtain value from suppliers • Train people in selection techniques • Pick suppliers that can deliver • Differentiate between price, cost and profit • Keep successful teams together • Keep suppliers informed on needs • Keep the learning in the team

  5. Customer Client Alignment Health • Suppliers need to Improve Consulting Skills • Improve the Briefing process • Invest in supply chain management training • Shortages in key people-keep collaborative staff together

  6. NHS ProCure21 • Simplify the selection process • Early ,early, early! • The client MUST become more integrated • Training of client and supplier • Risk - who takes responsibility? • Life cycle issues – combined obligation • Suppliers MUST want to change

  7. What we have learnt • Don’t underestimate the time needed. • Don’t rush into setting the GMP • Make sure you have all the scheme risks identified and allocated • Don’t invite too many to interview • Be clear in your initial brief • Have your advisors validated by NHSE • Insist on getting design quality

  8. Seven Workgroups specialising in; Developing the Program • Design Champions – Bring DC’s into the P21 process • Design Engineering –Best Practice, Standardisation, Off Site, Modularisation • Process – Developing and refining the P21 process • IT – Collaborative working, E-procurement, Working Tools

  9. Seven Workgroups specialising in; • Finance - Openbook, Audit, VAT reclamation • Performance Review – KPI’s, Benchmarking, AEDET, NEAT, DART • Training – Project Directors, Best Client, Training Courses

  10. THANK YOU FOR LISTENING

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