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Leading and Nurturing Innovation and Enthusiasm

Leading and Nurturing Innovation and Enthusiasm. 12 th March 2012. Introduction. Francesca Thompson , Director of Nursing and Executive Lead for Dementia Chris Dyer , Consultant Geriatrician. Inspiration. Behind the Inspiration. Some is not a number, soon is not a time!. Dementia

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Leading and Nurturing Innovation and Enthusiasm

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  1. Leading and Nurturing Innovation and Enthusiasm 12th March 2012

  2. Introduction • Francesca Thompson, Director of Nursing and Executive Lead for Dementia • Chris Dyer, Consultant Geriatrician

  3. Inspiration

  4. Behind the Inspiration

  5. Some is not a number, soon is not a time! Dementia Parkinsons Hip Fracture Learning Disabilities End of Life

  6. Nurturing Enthusiasm

  7. Leading and Nurturing • Getting the Board on board -- great things happen when the Board gets intimately involved in the quality care of patients • Discovering the patient journey -- the complexity, processes, problems and opportunities • Having the courage to talk about the human impact of mistakes and complications • Understanding how values-based decision-making is the foundation of quality • Will, new ideas and exquisite execution -- the three things absolutely necessary to improve quality of healthcare.

  8. The Importance of the Environment

  9. Our Staff

  10. Will, Ideas and Execution!

  11. Key Messages • Keep it simple –”less is more” • Measure – often and with relevant indicators • Build will • Have ideas • Know how to carry them out • “Will, Ideas, Execution”

  12. Dementia Strategy Group • Executive and clinical lead partnership • Kicked off by workshop 2008 • Enthusiasts engaged • Alzheimer’s Society and Alzheimer’s Support involved • Some early wins

  13. Wider engagement • Trust board Jan 2010 • 1st annual report • Stressed - single biggest clinical issue we face • Quality, safety and efficiency

  14. Further developments • Quality accounts for 2011-12 • Seconding of matron for dementia care • Team at Qulturum involved and enthused • Clear action plan....monitored

  15. Publicity Carers rate RUH best carers say RUH best for dementia care

  16. What are we proud of? • Good engagement, dementia events • Ward charter mark a key driver • – 1st “Gold” ward • Dementia champions in place • Strong links with 3rd sector • Volunteer befriending scheme • Environmental change/ funds

  17. Acknowlegements – some! • Emma Flannery, Rena Cottis Alzheimer’s Society • Stephany Bardzil Alzheimer’s Support • Jane Davies Matron for Dementia Care • Sue Leathers Matron for Older People • Jacqui Young Quality Improvement lead • Sharon Manhi Head of Quality Improvement • Jon Willis Ward Manager • Alice Rigby Senior Sister • Theresa Hegarty Head of Patient Experience

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