Everything You Need to Know About Facilities Management

1. Everything You Need to Know About Facilities Management

2. Every organization depends on a combination of functions and services to provide essential support for its core business operations. Ensuring that this support is available in the right way, with the right quality, and at the right cost is the domain of facilities management.

3. Facilities managers, in essence, take care of everything that keeps an organization running. They work in all types of environments, from offices, hotels and hospitals, to sports and leisure stadiums, logistics centers, residences and educational establishments, such as primary schools, universities and specialized research laboratories. However, despite that wide spread, the discussion about facilities management often shifts rapidly to what happens in commercial office settings. In general, this is not a problem, although it is important to remember that the precise function of facilities management is likely to be determined in a significant way by the nature of the organization in question.

4. Facilities management (or facilities management as it is often referred to outside the UK) is well summed up in the emerging set of ISO standards for the discipline: • an organizational function that integrates people, place and processes within the built environment with the purpose of improving people's quality of life and the productivity of the core business.

5. Facility management is important because it ensures a safe and comfortable working environment for people. A good workplace makes people feel good, energetic, productive, and excited about their work. It will make them want to come to work and perform well once they are there. A poor workplace, on the other hand, frustrates work, inhibits people's productivity, and can even make them sick. The workplace is also the physical manifestation of an organization's brand, and many organizations use it to hire and retain both staff and customers. Additionally, concern for employee experience is a growing trend within companies and physical workplace management has a significant role to play in that.

6. What do facilities managers do? • The management of the facilities can be provided internally, that is, by employees of the 'consumer' organization, or it can be outsourced, meaning that the functions and activities are carried out through a contract awarded to a specialist third party (more about this in the next section). Whether internal or external, the job of the facilities manager (or FM: the two letters apply to both discipline and professionals) is usually quite diverse.

7. The role varies widely from organization to organization, but an FM's mandate can cover a variety of areas such as: • -Catering and hospitality • -Cleaning • -Safety • -Reception services • -Building maintenance service Melbourne (often reduced as "M&E", mechanical and electrical services, but basically everything from making sure the elevators work to managing the air conditioning) • -Fabric maintenance (keeping everything from furniture to floors and walls in good repair) • -Environmental services, such as waste management and recycling. • -Health and security • -Relocations and transfers of people internally within a building. • -Porting and mail room. • These activities are often grouped into two categories: "Hard FM" and "Soft FM." Hard FM deals with anything that has to do with a building, essentially M&E and fabric property maintenance Melbourne, while Soft FM deals with people, such as catering, cleaning, safety, health and safety, etc.

8. What are the goals of FM? • Facilities management is a support service that contributes to the effective and efficient delivery of an organization's strategic and operational objectives, while providing a safe and comfortable working environment on a day-to-day basis. As noted above, a good workplace helps people feel good, energetic, productive, and enthusiastic; a poor one can be frustrating, inhibiting productivity, stressful, and even disease-inducing. • Within a small business, facilities management Melbourne can be part of the role of a secretary or office manager. As an organization grows, FM generally becomes a low-key job title. But there comes a time when many organizations seek to outsource the management of their facilities to outside experts.

9. Cost control, increased efficiency, and the experience, knowledge, and support gained from a specialized vendor are all key benefits of outsourcing, along with the ability to free up the customer's organization to spend more time and Attention to your "real" or main business. • But whether we are talking about in-house or outsourced financial management, the overall goals remain the same: focused on the concept of the right services, delivered with the right quality and for the right cost (all as defined by the client's organization)

10. What are the acquisition options? • The primary responsibility of an FM is to provide and manage a variety of services to their 'clients', that is, the employees within the organization. Increasingly, some or even all of these services are outsourced; in other words, purchased and delivered by outside vendors, a practice that has grown and developed in parallel with the rise of facilities management over the past 30 years. (Note that "facilities management" describes both a management discipline and a service delivery industry). • From the starting point of single-service contracts (typically maintenance, cleaning, or security), each managed by a specialized provider, the concept of outsourcing expanded over the years to encompass 'bundled' services: cleaning and security, for example, delivered by a provider with skills and resources in both areas. More recently, contractors, especially larger ones, have sought to unite multiple lines of service in 'integrated' packages, promising greater efficiencies and lower administration costs for the customer. Since then, Integrated FM has become a key market offering and a major subsector in its own right.

11. Property management services Melbourne is another alternative, in which the supplier assumes responsibility for the delivery and management of all necessary service lines. TFM solutions can be sourced from FM specialists or diversified contractors, who will generally cover most of your needs from their own resources. However, the TFM label requires a bit of caution, as there is no standard definition and different companies use it in different ways. • Some financial management providers offer an alternative approach to service delivery that specifically focus on managing the services provided by others who work as subcontractors. This once common approach, generally known as the "managing agent" model, has become less common as many of these specialists have diversified their skill base or been acquired by ambitious multi-service contractors.

12. More recently, the concept of "FM service integrator" has emerged on the market. In a sense, the integrator is the next generation management agent in which the approach has been refined to implement a specialized organization in parallel to the customer and their service providers in order to take the lead in integration, measurement of the performance and reporting and often technology. he needed to do all of that in the most efficient way. • Therefore, client organizations have a wide variety of options when it comes to selecting service providers and service models. It is impossible to generalize about the 'best' solution for FM service delivery and management. That can only be defined in terms of the requirements of the specific customer organization.

13. How big is the market? • This is a common question and a recurring theme in the FM market. His focus is primarily on the supply side of the market, the outsourcing business, theoretically encompassing all companies that provide relevant contract services. You don't have to think about that for more than a minute or two to realize that defining the actual services to include in any facilities management measure and identifying all the vendors involved is enormously complex. Consequently, different researchers make different assumptions and rely on available data to reach their conclusions, which means that published figures for market size may be good indicators, but may not be definitive. Caution is needed when using these shapes and when comparing one shape to another. • That said, the FM markets are big and generally getting bigger. Despite some ups and downs in recent years, the market growth trend for both facilities management and the various services that comprise it has been generally upward. According to recent research, the current value of the UK FM market is approximately £ 120 billion. •  Within this vast market, the fortunes of service providers go up and down over time, as it does in any commercial market. Over the years, the overall trajectory within this particular market has been on the rise, but in recent years there have been some notable exceptions. Carillion, a major construction and services group, collapsed into liquidation in early 2018, an unprecedented event for FM and with implications for the outsourcing industry as a whole that is still being discussed. Several other large firms have had to work hard on transformation strategies after serious financial problems, notably Mitie, Interserve, G4S and Serco. To greatly simplify the situation in each case, the cause of these problems was rapid growth and diversification without proper integration and rationalization. But FM's business in each case was fundamentally strong.

14. About Us • Simply Better Services Australia is an established organisation with over 20 years of experience in the facilities management industry. We’re offering an end-to-end solution for all your property needs across Melbourne. Our comprehensive range of property maintenance services spans from commercial and industrial cleaning services, property maintenance and building repairs, renovation projects for Owners Corporations and commercial and residential property owners. • Website - https://www.sbshaustralia.com.au/