Welcome to the Managers Quality Networking Forum Wednesday 27th February 2019

1. Welcome to the Managers Quality Networking ForumWednesday 27th February 2019

2. Agenda of the Day

3. Standholders here today

4. Follow us on Facebook. https://www.facebook.com/CMDTStaffordshire/

5. Richard Harling – Director of Health & Care Richard is Director of Health and Care for Staffordshire County Council, holding the statutory responsibilities for adult social services and public health for children and adults. He has been with SCC since 2016 having previously held a similar role in Worcestershire between 2013 and 2016. Richard trained as a doctor in London and qualified in 1993 before working in Accident & Emergency and hospital medicine and entering public health in 1999. More recently he has worked in local authorities the NHS and other public health organisations both nationally and internationally. Richard has led transformation and improvement of health and care at local and national level. He has led work for the Associations of Directors of Adult Social Services and Public Health regionally and nationally. He has also advised the Department of Health, Home Office and European Commission. Richard has a particular interest in innovation and the use of technology to improve the quality and productivity of health and care services.”

6. Catriona Hudson – Senior Organisational Business Partner SCC A pub landlords daughter from Scotland - former professional singer and actress, a highly respected and inspirational leader, motivational speaker, coach, OD and NLP practitioner; Catriona works right here at Stafford in SCC within our Organisational Development (OD) team. Prior to SCC she was a member of the Executive Management Teams at two North West Housing Groups responsible for leading their Corporate Development Directorates. These roles saw her lead large scale transformation programmes including the most successful transfer of a housing ALMO to become an independent registered provider - releasing millions of pounds for investment in social housing within Oldham. Catriona came across S.U.M.O by Paul McGee back when she was an OD Manager. She saw Paul speaking at a CiPD event and was hooked. Over the years Catriona booked Paul for numerous conferences as she recognised the power of the SUMO principles and was keen to share them. Taking that a step further (never one to shy away) Catriona got to know Paul and eventually created an opportunity to let him see her present – following which she began working as his associate! Catriona shares the SUMO principles across all sectors up and down the UK and has presented from Glasgow to Gloucester, Bolton to Bournemouth, Skegness to Jersey – and many many times here at Stafford. During Learning at Work weeks in SCC Catriona can be regularly seen rushing (well gliding!) from seminar to seminar clutching props as she goes! What is SUMO? The SUMO philosophy has been developed by internationally recognised speaker and best-selling author Paul McGee over the last twenty years. The SUMO principles are now used in a wide range of organisations from the public and private sectors and from charities to a Premiership football team. In a climate of constant change and ever-increasing challenges, the SUMO message can help equip people with practical ideas and insights to make a success of both our work and home lives.

7. Mish Irvine – Head of STP Workforce Programme Mish is the Head of the STP Workforce Programme for Staffordshire and Stoke on Trent. The programme supports Health and Social Care organisations across the county to resolve workforce challenges, such as recruitment and retention. We also support the workforce transformation programme that the STP is leading on. Lucy McDonald – Locality Manager Skills for Care Lucy McDonald is a Locality Manager within Skills for Care’s Midlands’s area team, with link role responsibilities for Transforming Care Partnerships and Regulated Professions. Prior to joining Skills for Care, she has worked in social care commissioning and care services provision across the statutory and independent sectors. Lucy is an advocate for collaborative approaches within health and social care, which draw on the expertise and knowledge both of people who use services and the people and organisations which provide them. She is a qualified social worker with particular interest in older people with dementia and people learning disabilities and/or autism

9. John Henderson – Chief Executive Staffordshire County Council John Henderson joined Staffordshire County Council as Chief Executive in May 2015 after a career in the British Army; his last appointment was commanding the British Forces in Germany. He grew up in Perth, before studying Mechanical Engineering at Heriot-Watt University; he also has studied at the Joint Services Staff College, the Royal College of Defense Studies, and at Cranfield University. John's military service has been mostly overseas in support services leadership roles: over 15 years in Germany, in Belgium, the United States and the UK. He has commanded 4 times on operations: in Bosnia; in Iraq; and twice in Afghanistan. He is a Fellow of the Institution of Mechanical Engineers and the Chartered Institute of Logistics and Transport. He is a keen linguist, almost native in German, fluent in French, and workable in a number of other European and Middle Eastern languages. He retains a non-executive role in the Army.

10. *** Important News*** Engaging with the Health and Care Market Place 2019 There’s just 48 hours left to give us your views on how we currently engage with you and where you think there are greater opportunities for us to engage with the health and care market place. The feedback we get to our survey is important for us and our key partners to understand how we can potentially engage with providers to help support a vibrant, diverse and sustainable marketplace that can adapt to meet the needs of all care and support users in Staffordshire. We welcome feedback from all market sectors and particularly residential and nursing home providers, the voluntary sector and registered social landlords. The survey closes on Friday, 1st March and can be found on the Staffordshire County Council consultation portal. We’d love to hear your feedback. The link is: https://consultation.staffordshire.gov.uk/health-and-care/test-dec18/

11. Staffordshire Dignity in Care Awards 2019. Nominations are open! Do you know someone who makes a difference? Do you know someone who stands out and acts as an example to others? Then nominate them for a Staffordshire Dignity in Care Award 2019. Nominations are now open. The Awards recognise those who care as a profession, plus informal and young carers. Our seven award categories this year include Young Dignity Champion, Dignity Champion, Leadership Award, Informal Carer, Learner/Student, Community and Outstanding Contribution. Nominating is easy. You can nominate here www.staffordshire.gov.uk/dignityincare Michelle Dale, Registered Manager at Burley Heights, whose staff team won a Community Organisation Award in 2018 said “I am proud to manage such an excellent team at Burley Heights who support people in a way that really matters to them and the people close to them. “Winning a dignity award helps us to celebrate the achievements of both the service users and the staff and shows the team just what a difference the work they do makes and that others think they are as amazing as I do! The whole celebration day is a wonderful event too, where we all get to hear some amazing stories and share best practice ideas that benefit the wider community within the care sector”. Closing date for nominations is 30th April 2019. Those who are shortlisted will be invited to the celebration event on Wednesday 10th July 2019 where winners will be announced and presented with their prize. If you have any other questions about the campaign or would like to be involved in other ways, please get in touch. if you would like to be involved as a sponsor, we’d love to hear from you. Telephone 01785 355795 or email dignity@staffordshire.gov.uk or Alison.hasdell@staffordshire.gov.uk We’d be very grateful if you could share the details about the Awards within your organisation. We do have additional photographs of previous winners and other text if you would like us to send it to you, if you would like to run a story within your own newsletters, for example, or share via social media. We look forward to receiving your nominations.

12. DHSC National Recruitment Campaign All campaign advertising links through //bit.ly/2TdY4rt From here, prospective applicants that click on ‘Find a Job’ will be taken through to DWP Find a Job, pre-filtered to show jobs that feature ‘social’ + ‘care’.  We know that digital is the main way prospective employees search for jobs. To make the most of the campaign and benefit from new people joining the campaign’s customer journey it is important that all providers upload their vacancies to this site (along with any local job board normally used). Attached are instructions on how to upload your vacancies. Please note, there is no ‘social care’ job category. Please upload your vacancies under the job category, ‘social work’ and this will pick up your vacancies. Latest information available from www.everydayisdifferent.com Suggested Facebook posts/Tweets to use from February: “We are proud to support the national campaign to drive new recruits into the adult social care sector – look out for content which shows how rewarding and varied a job in social care can be #everydayisdifferent#workincare www.everydayisdifferent.com” “Find out about the many and varied ways to make a difference when you work in social care at http://www.everydayisdifferent.com#everydayisdifferent#workincare There are lots of rewarding and varied social care jobs available right now – find out more at http://www.everydayisdifferent.com #everydayisdifferent#workincare”

13. Certificate for Attendance (CPD) Don’t forget to complete your online evaluation Your feedback is really important to us and it helps shape future events. Once you have completed this evaluation you will be able to print off your certificate of attendance. Please use the following link to access the online evaluation https://consultation.staffordshire.gov.uk/social-care-and-health/22e64151

14. Save the Date Manager’s Quality Networking Forum Wednesday 18 September 2019 at Staffordshire County Showground