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Resolving Guppy Mortality Issues: A Practical Solution for Neon Fish Distribution

Neon Fish Distribution faced customer complaints regarding Guppy mortality, prompting a need for urgent solutions. After analyzing potential causes, including toxic algae and poor feeder fish, our team defined a budget of $500 for corrective measures. The decision was made to switch feeder fish suppliers, a cost-effective strategy that ultimately improved fish health and financial stability. By implementing tank cleanings and engaging with our former supplier for reimbursement, we successfully restored our inventory and customer trust.

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Resolving Guppy Mortality Issues: A Practical Solution for Neon Fish Distribution

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  1. Neon Fishdistribution Guppy Geeks: Becca Baker, sam Harrison, Bailey pfannerstill, kita Harding, Carla Hatch, Rachel Rushforth

  2. Definition of problem • Our problem is: we are receiving complaints from our customers that our fish we have sold to them are dying and our customers are asking for a refund.

  3. Analysis of problem Possible outcomes of fish dying • Toxic algae • PH levels could be off • Parasites • Bad feeder-fish • Ammonia and Nitrate Problem is only with the fish that eat other fish.

  4. Criteria for problem • Roughly we were making about $1250 a week. Meaning we make $5000 a month and a year, we make $60,000. We have two weeks to implement a plan • Out of our budget system, we only have around $ 500 to fix the problem.

  5. Possible solutions We could try to do the following things to fix our problem • Switch equipment • sWitch feeder fish • Give them a chance to fix the problemand hope for the best • Breed our own fish • Change supplier • Sue them for money • Find a cure ourselves and medicate the incoming fish

  6. Evaluate solution • OUT OF OUR BUDGET SYSTEM WE ONLY HAVE AROUND $500 TO FIX THIS PROBLEM. • sWITCHing FOOD BRANDs WE WOULD BE LOSING AROUND $350.27 A MONTH, MEANING THAT THE REMAINING 149.73 IS TO PAY OTHER EXPENSES WHICH ISN’T GOING TO WORK. • If we switch feeder fish which is $45.99 a month through smart fish co. if all else fails, we can switch to full fish supplier for $60.00 a month. Leaving us $450.00. • Due to the financial situation, we have decided to go with switching the feeder fish because, it’s cheaper and saves us a lot of money.

  7. Implementing solution • We decided to switch were our feeder fish come from. • We switched all water and scrubbed all tanks. • We informed our previous supplier that their fish are sick. • We explain how we are losing money and that they need to send us better fish or we find another supplier.

  8. Follow up • The previous supplier agreed to a reimbursement. • WE replaced all fish. • All of our fish are healthy and we are doing better financially.

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