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Frederick Herzberg – Motivational Theory. Karen Muska. Herzberg, a clinical psychologist and pioneer of “job enrichment,” developed his motivation theory during his investigation of 200 accountants and engineers in the USA. .

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Presentation Transcript
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Herzberg, a clinical psychologist and pioneer of “job enrichment,” developed his motivation theory during his investigation of 200 accountants and engineers in the USA.

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Herzberg showed that satisfaction and dissatisfaction at work almost always arose from different factors
two factor motivational theory

Hygiene factors are needed to ensure an employee does not become dissatisfied. They do not lead to higher levels of motivation, but without them there is dissatisfaction.

People are influenced by two factors:

  • Motivation factors are needed in order to motivate an employee into higher performance. These factors result from internal generators in employees.
Two Factor Motivational Theory
examples of hygiene needs or maintenance factors

The organization, its policies & administration

  • Kind of supervision (leadership & management, including perceptions)
  • Relationship with supervisor
  • Work conditions (including ergonomics)
  • Salary
  • Status
  • Job security
  • Interpersonal relations
Examples of “Hygiene” Needs or Maintenance Factors
hygiene needs

People will strive to achieve “hygiene” needs because they are unhappy without them, but once satisfied, the effect soon wears off – satisfaction is temporary. (Chapman)

Parallels with Maslow’s Hierarchy of Needs Motivational Model

Hygiene Needs
true motivators

Achievement

  • Recognition for achievement
  • Work itself (interest in the task)
  • Responsibility
  • Growth and advancement

Represents a far deeper level of meaning

and fulfillment

True Motivators
relationship to school administration

A school environment should meet the basic “hygiene” needs of students, teachers and staff to avoid unhappiness and dissension.

  • School administrators can help fulfill these needs by:
    • Helping to provide teachers and students with the resources they need (supplies, technology, etc.),
    • Ensuring a safe, clean, inviting work and learning environment
    • Developing and nurturing relationships
    • Providing or advocating for appropriate monetary compensation
Relationship to School Administration
motivators in education and business

Achievement

  • Recognition for achievement
  • Work itself (interest in the task)
  • Responsibility
  • Growth and advancement

Plus:

  • Shared Vision
  • Collaboration and Communication
Motivators in Education and Business:

Represents a far deeper level of meaning

and fulfillment

references

Chapman, Alan (n.d.). Frederick Herzberg motivational theory, motivators and hygiene factors. Businessballs.com Retrieved 7/21/10 from http://www.businessballs.com/herzberg.htm

Frederick Herzberg (1968). "One More Time: How Do You Motivate Employees?". Harvard Business Review

Value Based Management.net. Two Factor Theory – Herzberg, Frederick. Retrieved from: http://www.valuebasedmanagement.net/methods_herzberg_two_factor_theory.html

References