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Thomas Hutter, Director of Volunteer Services PowerPoint Presentation
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Thomas Hutter, Director of Volunteer Services. CONTACT.

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CONTACT

Every day we serve people, from teens to seniors, facing daily life challenges. Through 24-hour free confidential listening, comfort, and a connection to resources, education, and emergency assistance, we give people the ability to take back control of their lives.

CONTACT Crisis Line is here 24 hours a day, every day, to help people get from the BREAKING POINT to the TURNING POINT.

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Put It in Your Phone!

Preliminary research by Johns Hopkins University on the Awareness, Attitudes, and Use of Crisis Hotlines among Youth:

Majority of teens would prefer talking to someone rather than chat or text (41%)

State hotline (Maryland Youth Crisis Hotline) underutilized

Awareness was a challenge

Strategies like legislating hotline numbers printed on public school IDs increased call volume 200%

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CONTACT App

Following the lead of other mental health apps, CONTACT would like to create an app that provides utility AND assistance to users

Goals:

Connect users with immediate help in the event of a crisis

Provide useful information regarding depression and suicide ideation

Help users monitor their mental health treatment(s)

Give users tips on maintaining optimal mental health

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ASK Application

Developed by Mental Health America of Texas

Provides information about suicide, specifically Warning Signs

Offers direction to individuals who are suicidal or who are interacting with someone who is suicidal

Addresses at-risk groups (Veterans, LGBTQ)

Gives users the opportunity to make a call with the push of a button

Supplies other helpful links to other programs

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HOPE BOX Application

Developed by Mental Health America of Texas

Provides individuals (targeting teens and young adults) who are living with depression, suicide ideation, or a mental health disorder a supportive tool

Utility helps to monitor mood with various features

User can journal, save pictures, store important numbers

Offers positive reinforcement through validation cards

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CONTACT App Features

Potential features, given the goals:

A “call” button whereas people can call for immediate assistance

A feature where the crisis line numbers will be saved to Contacts

Information on depression and suicide ideation

  • Warning signs
  • General definitions

Mood/symptom tracking tool

Medication/appointment tracker (can be installed or not, as not all users would find the utility in this)

Links to other resources

Wellness tips

Symptom checker