measuring collaborative performance
Download
Skip this Video
Download Presentation
MEASURING COLLABORATIVE PERFORMANCE

Loading in 2 Seconds...

play fullscreen
1 / 11

MEASURING COLLABORATIVE PERFORMANCE - PowerPoint PPT Presentation


  • 57 Views
  • Uploaded on

MEASURING COLLABORATIVE PERFORMANCE. 12 Feb 13. Dr Andrew S Humphries [email protected] +44(0)1908-664119 +44(0)7963-241872. Collaboration Confusion. The action of working with someone to produce or create something that neither of you could do alone ( 1+1=3, 4, 10..).

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'MEASURING COLLABORATIVE PERFORMANCE' - quant


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
measuring collaborative performance

MEASURING COLLABORATIVE PERFORMANCE

12 Feb 13

Dr Andrew S Humphries

[email protected]

+44(0)1908-664119

+44(0)7963-241872

collaboration confusion
Collaboration Confusion

The action of working with someone to produce or create something that neither of you could do alone (1+1=3, 4, 10..)

  • Traitorous cooperation with an ‘enemy’

Or?

obtaining value from collaboration
Obtaining Value from Collaboration?

Advantages

Lower Costs

Competitive Advantage

Globalisation

Industry Structure

IT-Enabled

Access to Technology

Access to Resources

Marketing Advantages

Customisation/New Product Development

Total Quality Management

Non Western Business Philosophies

Defensive Response

Ideas & Innovation

People and Trust

Co-opetition

Disadvantages

Loss of Freedom

Reduced Flexibility

Costs – Management Time, Complexity, Size

Strategic Resources Exposure - IPR, Competitive Capability, Cost Structure, Staff

Opportunism

Anxiety, Paranoia

Dependence

Dominance

Takeover, Oblivion

relationship pressures friction
Relationship Pressures & Friction

1 + 1=3, 4……?

Imprisoned?

15%

slide5
Thriving Under Pressure

Communication

Frequent, open dialogue and information-sharing

Synchronise objectives and build confidence thru investment

Stability

VfM

Relationship

Success

Spiral

Promote quality, innovation & long-term view by encouraging high performance

Creativity

Focus on service and product delivery, lower joint costs and risks, build trust

Reliability

Create a win-win relationship in which each side is delighted to be a part

Value

slide6
VfM

Failing to Cope

Confinement

Pressure

Partners are trapped by limited choices

Self

Interest

Only focus on your own objectives

Least

Effort

Relationship Failure

Spiral

Do the minimum you can get away with

Low

Commitment

Take a short term view and avoid risk

Information

Economy

Deliberately confuse to gain advantage

the science of measuring relationship performance
The Science of Measuring Relationship Performance

Relationship Theory

Transaction Cost Economics

Survey Data Analysis

Performance Metrics

1.Build relationship with carriers

2.Review Supply Chain roles

3. Upgrade forecasting system

4. Hold regular performance

reviews

Interview Data Analysis

Detailed report & Recommendations

taking relationships to another level
Taking Relationships to Another Level
  • The Tool can be used to gauge relationship effectiveness:
    • Internally within an organisation
    • Between a pair of partners or customer and supplier
    • Between an organisation and a portfolio of partners or customers or suppliers
    • Between the members of an alliance/consortium
  • The Tool may be used:
    • To help an ailing relationship recover
    • To increase loyalty between customer and supplier or team members
    • To initiate or sustain a change programme
    • As a key part of corporate governance
a vision for fm
A Vision for FM
  • The catalyst for defining joint opportunities to increase revenue and shareholder value
  • Increases customer satisfaction from better product/service quality and delivery
  • Strengthens the bond between partners and enhances their ability to innovate
  • Reduces administration and production costs 
  • Bridges the hidden gaps in teamwork, thru more cohesion, integration and fulfilment, and increased transparency
  • Builds joint capability to seize future business opportunities

The big shift in focus will be away from price and compliance and toward how organisations address innovation and change through their agreements.

Bill Huber, Information Services Group (IACCM – The Future of Contracting)

slide11
Boeing

BP

Dr Andrew S Humphries

[email protected]

+44(0)1908-664119

+44(0)7963-241872

ad