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  1. Day 2 review – Prosci Change Management certification CM Strategy Comm plan Sponsor roadmap ADKARApplied 100 100 100 100 200 200 200 200 300 300 300 300 400 400 400 400 500 500 500 500

  2. CM Strategy and the question is ...

  3. CM Strategy What is a Sponsor Assessment Diagram? Back to game board

  4. CM Strategy The top criteria for an effective change management team member and the question is ...

  5. CM Strategy What are communication skills? Back to game board

  6. CM Strategy The letter/number designation (and color) for a leader that is supportive of the change but has only moderate change management competency and the question is ...

  7. CM Strategy What is an A2 (yellow)? Back to game board

  8. CM Strategy The two areas that must be addressed when preparing the change management team and the question is ...

  9. CM Strategy What are training on change management and an understanding of the business issues and solution? Back to game board

  10. CM Strategy and the question is ...

  11. CM Strategy What are communication, sponsorship, coaching, training and resistance management? Back to game board

  12. Communication plan The first step in the process of developing a communication plan and the question is ...

  13. Communication plan What is identify the audience? Back to game board

  14. Communication plan The preferred sender of messages about the personal impacts of the change on an employee and the question is ...

  15. Communication plan Who is the employee’s immediate supervisor? Back to game board

  16. Communication plan Cited in best practice research as the most effective method of communication and the question is ...

  17. Communication plan What is face-to-face communication? Back to game board

  18. Communication plan The preferred sender of messages about the business reasons and impacts of the change and the question is ...

  19. Communication plan Who is the CEO / executive manager / project sponsor? Back to game board

  20. Communication plan The top ‘do differently next time’ best practice finding related to communication and the question is ...

  21. Communication plan What is communicate more frequently? Back to game board

  22. Sponsor roadmap The number one overall success factor identified in all five of Prosci’s best practice studies and the question is ...

  23. Sponsor roadmap What is active and visible sponsorship? Back to game board

  24. Sponsor roadmap ? ? and the question is ...

  25. Sponsor roadmap What are “Executive decisions” and “Executive actions”? Back to game board

  26. Sponsor roadmap Percentage of project teams that ranked their sponsor as having only a moderate to low understanding of their role and the question is ...

  27. Sponsor roadmap What is 56% or more than half? Back to game board

  28. Sponsor roadmap The three roles of a sponsor (recall the sponsor competency assessment) and the question is ...

  29. Sponsor roadmap What are:1. Participate actively and visibly throughout the project2. Build a coalition of sponsorship with peers and managers3. Communicate effectively with employees Back to game board

  30. Sponsor roadmap The person who is the sponsor’s coach and the question is ...

  31. Sponsor roadmap Who is YOU? Back to game board

  32. ADKAR Applied An individual change model that can be used to help senior leaders become good sponsors of change and the question is ...

  33. ADKAR Applied What is ADKAR? ;-) Back to game board

  34. ADKAR Applied The ADKAR Model √ Awareness The change management ‘lever’ that aims at these outcomes √ Desire Knowledge Ability √ Reinforcement and the question is ...

  35. ADKAR Applied What is sponsorship? Back to game board

  36. ADKAR Applied An individual change model that can be used to help supervisors become effective coaches for their employees and the question is ...

  37. ADKAR Applied What is ADKAR? ;-) Back to game board

  38. ADKAR Applied The ADKAR Model √ Awareness The change management ‘lever’ that aims at these outcomes Desire Knowledge Ability √ Reinforcement and the question is ...

  39. ADKAR Applied What are communications? Back to game board

  40. ADKAR Applied The ADKAR Model Awareness The change management ‘lever’ that aims at these outcomes Desire Knowledge √ √ Ability Reinforcement and the question is ...

  41. ADKAR Applied What is training? Back to game board