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Reducing Harm Across the Board

Learn how Saint Mary's Regional Medical Center in Reno, NV has successfully implemented a readmission tracking system to reduce readmission rates to less than 12% per discharge. The Case Management/Social Services team collaborates with healthcare providers to align patients with appropriate resources and discharge referrals, focusing on advocacy, education, and self-efficacy to improve patient outcomes and decrease harm rates.

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Reducing Harm Across the Board

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  1. Reducing Harm Across the Board Saint Mary’s Regional Medical Center Reno, Nev. Katie Grimm, CNO “Zero is Achievable”

  2. Last CLABSI - 3/17/08 Last VAP - 6/09/10

  3. Improving Harm Rates (per discharge)

  4. Helen Lidholm, CEO & Safety Team“One Team, One Mission”

  5. Pearls of Wisdom Saint Mary’s Case Management / Social Services The Case Management /Social Services team has successfully implemented a readmission tracking, reporting and outcome analysis of high risk readmission patients. CM/SS works closely in a multi-disciplinary approach with physicians, admitting staff, post acute care agencies as well as community providers. CM/SS set a goal to decrease our overall readmission rate to less than 12% which has been successfully demonstrated in the first quarter. The CM/SS team has accomplished this through team accountability and a daily reporting process. We make an attempt to identify these patients before they are readmitted and align them with the appropriate discharge referrals and resources. Using a patient derived approach the team focuses on advocacy, education and self- efficacy.

  6. Our Hospital Risk Score Card

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