Popular Tips To Reduce No- Show Rates Easily

1. POPULAR TIPS TO REDUCE NO- SHOW RATES EASILY www.capminds.com

2. INTRODUCTION • With all the busy administrative works, billing process, payment collections, it’s very common for physicians to think about the scheduled healthcare appointments. • But, the no-show is one of the major reasons that creates frustration for physician practices and has a great impact on practice revenue and efficiency.

3. 1.  Use Automated Reminders • Providing a quick reminder to patients about their upcoming appointments not only improves patient trust but also reduces no show appointments. • CapMindspatient portal software includes an amazing feature called automated reminders (Notify that lets you automate reminders for appointments) which ultimately reduces your no-show rates.

4. 2. Make It Easy to Cancel or Reschedule • Sometimes people may miss their appointment due to some other important works. • So if they know that they can’t able to visit their physicians at the time of appointment, they wish to cancel or reschedule their appointments to some other dates. • That’s why you must make it easy to reschedule (preferably before the appointment date)

5. 3. Offer Multiple Time Slots • Always offer a couple of different meeting timing to your clients. • If none of the times work, they’ll either let you know or offer a few alternatives. • Be sure to include the length of the appointment so that people can plan their day around it.

6. 4. Use Multiple Reminder Methods • Allow your patients to designate which communication channel works best for them. Do they prefer a text message or phone call? • Providing multiple options for patients to confirm or reschedule appointments in case their schedule changes, which can prevent them from becoming a no show.

7. 5. Keep Your Wait Room Time to a Minimum • As busy as people are these days, asking a patient to wait 20 to 40 minutes or more for an appointment will increase the likelihood of them opting out of future appointments. • If patients don’t feel you value their time, they are less likely to value yours. This is how a no-show turns into a lost patient.

8. 6. Reward Patients Who Keep Appointments • When a patient no-shows, you can place a small fee on their bill that remains until they schedule and keep the new appointment. • For patients who keep their appointments and arrive on time, you can reward them with a small discount on their bill. • You can also enter the names of your on-time arrivals into a drawing for a gift card each month.

9. 7. Extend Office Hours • In reviewing the reasons why people miss appointments, it is clear that inconvenient office hours play a role. • To solve this problem and increase patient access some providers choose to offer Saturday or late evening appointments once or twice a month. • To accommodate the offering, scheduling one of these appointments can come with a convenience fee. 

10. CONCLUSION • Apart from these best strategies, implementing the best Patient portal software with advanced features like appointment scheduling, appointment reminders, online bill pay is very important to every medical practice that is working to improve the bottom line and patient access.

11. If you are looking for ways to reduce your no show rates, CapMindscan help you to improve your healthcare efficiency.

12. Read More About Medical Billing & EHR @ CapMinds Healthcare Blog

13. CapMindsMedical Billing Services Contact us CapMinds Technologies 42240 Mason Ridge Ct, Brambleton, VA 20148 +1 571.213.3245 info@capminds.com https://www.capminds.com