1 / 23

Area Of Study 2 Information And Communications Technology(ICT)

Area Of Study 2 Information And Communications Technology(ICT). Organisations use the Internet to. Advertise their products – to reach more potential customers Advertise vacant positions – to reach more potential applicants Find out about competitors – products, prices and special offers.

penha
Download Presentation

Area Of Study 2 Information And Communications Technology(ICT)

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript


  1. Area Of Study 2Information And Communications Technology(ICT)

  2. Organisations use the Internet to • Advertise their products – to reach more potential customers • Advertise vacant positions – to reach more potential applicants • Find out about competitors – products, prices and special offers

  3. Organisations use the Internet to • Find out about developments – eg new machinery to increase productivity • To send e-mails to customers/suppliers • Retrieving up-to-date information from anywhere in the world at any time

  4. Problems with using the Internet • Connection may be slower at certain times of the day • Equipment failure may be experienced • Length of time to download info can be frustrating • Can take a long time to find information • No guarantee info is up-to-date

  5. Advantages • Provides a vast amount of information on practically any subject • Many organisations have a web site • Can make tasks such as organising travel simpler than traditional methods • Sound can be included with the information

  6. Disadvantages • Searching for information online can be costly • Telephone calls can’t be made while on Internet • Second telephone may be needed • Staff need good training • Cost of designing and maintaining web page is expensive • Difficult to monitor staff use of internet for non-work use

  7. Facsimile Machines (Fax) How Does a Fax Machine Work? • The Paper-based info is scanned by the machine • Information is converted into code • The encoded data is sent over the telephone lines to its destination • On arrival at the recipient’s fax machine, the data is decoded • An exact paper copy of the original is printed

  8. Benefits of using a Fax Machine • Cheap and easy to use • Does not need expensive cabling installed • Text and graphics can be transmitted • Information is received almost immediately • Cost is the same as a telephone call

  9. Fax Cover Sheet • This should be sent before each fax and should include: • Name, Title, Phone No of sender • Fax no of receiving machine • Name and Details of person receiving fax • Date & No of pages being sent

  10. How do I use a Fax Machine? • Prepare a Fax Cover Sheet • Place the document to be sent in the Fax Machine (correct way up) • Enter the recipients fax number • Press the start button to send the fax.

  11. What problems could occur? • Equipment error, eg Paper Jam or No Toner • Problems contacting the destination fax machine, eg Number engaged, machine switched off • Anyone can see and read the fax – confidential information must not be sent by fax

  12. Advantages • Provides a paper copy • Can be received without anyone being present • Most companies have them • Can send/receive handwritten, typed and drawings • Most computers have fax software already installed

  13. Disadvantages • Must make sure that there is a good supply of paper, toner • Fax machine may be engaged so have to try again • Quality of reproduction may be poor especially drawings

  14. What is e-mail • E-mail is a form of electronic conversation • Popular method of internal and external business use • Allows messages to be sent and received from computers • Users are given own e-mail address • Efficient way of sending and receiving information

  15. What is e-mail • You can create and send messages • Receive and read messages • Reply to messages • Send documents as an attachments • Store messages • Forward messages you receive to other people.

  16. Why would an organisation use e-mail? • Delivery is quick • Replies can be sent immediately • E-mails can be read wherever there is a computer • Messages can be sent at any time • Same e-mail message can be copied to many people

  17. How useful is external e-mail? • Could get requests from customers • Requests for Catalogues, product info • Requests for job application forms • Placing orders with suppliers • Requests for quotes from suppliers

  18. What is an e-mail address • Each user must have an address where all messages will be sent • Will have a user name • The user name and domain name are separated by @ • Domain Name • The last part indicates what type of organisation belongs to

  19. What problems can occur when using e-mail? • Messages can be sent to the wrong person • Equipment can fail • Messages can be deleted accidentally • File attachments can take some time to download • Staff may require training on how to use an e-mail system

  20. Advantages • Quick – sending and receiving of e-mail is much quicker than traditional mail • Most of the features of e-mail are easy to use and understand • Now accessible while ‘on the move’ as you can receive e-mail on mobile phones • Any data can be sent throughout the world for the cost of a local telephone call

  21. Disadvantages • Not every business has an e-mail address • Problems can arise if your ISP is not working • If an attachment was prepared using different software you can’t open it • Some people still prefer to receive paper copies

  22. Electronic Communications – Which Method Would You Use andWhy The choice of method depends on: • Equipment available – both the sender and receiver must have the equipment available to communicate electronically • Ability of employees to use the equipment – training will be needed • Type of information being searched for – sending a fax/e-mail to a competitor about their product/prices is unlikely to receive a reply – visiting their web site may help though

  23. Making TravelArrangements Internet • Gives details of various methods of travel • Details of accommodation are available and can be made on-line • The information is up-to-date, eg visas, exchange rates etc

More Related