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Relocation of Telecommunication Facilities Guidelines

The Division of Telecommunications provides detailed instructions for relocating telecommunication facilities, including moving furniture, files, equipment, and services like phone systems, telephone lines, and internet access. It outlines preparation requirements, expected intervals for various tasks, and contact information for assistance.

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Relocation of Telecommunication Facilities Guidelines

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  1. Division of Telecommunications Relocating Telecommunication Facilities Craig J. Nichols, Secretary

  2. http://www.dms.myflorida.com/suncom/suncom_products_and_pricinghttp://www.dms.myflorida.com/suncom/suncom_products_and_pricing

  3. SUNCOM Products and Pricing http://www.dms.myflorida.com/suncom/suncom_products_and_pricing

  4. Items to Move Furniture Files Office Contents Copiers Computers Personal Belongings Telephones • • • • • • •

  5. Services to Move Phone System Telephone Lines Fax Lines Agency Data Network and Internet Access • • • •

  6. Services to Move cont. Phone System Who Maintains Telephone System Telephone Lines Notify IT Network Section or issue CSA www.onlinecsa.state.fl.us • • • • •

  7. Services to Move cont. Fax Lines Notify IT Network Section or issue CSA www.onlinecsa.state.fl.us • • • Agency Data Network and Internet Access Notify IT Network Section or issue CSA www.onlinecsa.state.fl.us • • •

  8. Preparation Telephone Equipment Room • Backboard • Power • Lighting • Grounding • Security • Air Conditioning Telephone Access Facilities • Conduit • Space in Conduit • Pull String • •

  9. Inside Wiring Office Wiring Cross Connects Wall Jacks • Are they accessible • Are they properly located • • •

  10. Expected Intervals Telephone Equipment Room – 30 Days Access Facilities - 60 Days • Unless Permits Are Required Inside Wiring – 30 Days Phone System – 45, 60, 90, to 120 Days Telephone Lines (Non-Concurrent) • PRI – 30 Days • Centrex, Fax, and Business Lines – 2 Weeks Telephone Company Facilities – 2 Weeks to • • • • • •

  11. Expected Intervals continued Data Services • 64kbps to T-1 - 25 business days • > T1 to 45 Mbps - 40 business days • > 45 Mbps - 90 business days •

  12. Assistance Bureau of Customer Service • Service Delivery Section • SUNCOM NOC • SUNCOM Business Development •

  13. Assistance cont.

  14. Assistance cont. 1-888-4-SUNCOM (478-6266) SUNCOM.Helpdesk@dms.myflorida.com • •

  15. Are you ready to move?

  16. Questions?

  17. Department of Management Services Kevin Langston Bureau Chief of Customer Service Kevin.Langston@dms.myflorida.com

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