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Telecommunication Network Support Emergency Telecommunication Management PCC 1619 Emergency Preparedness College Canada Telecommunication Network Support We must be able to supply the necessary mesures to: Restaure telecommunication networks Expand of the telecommunications network

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Telecommunication Network Support

Emergency Telecommunication Management

PCC 1619

Emergency Preparedness College Canada

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Telecommunication Network Support

  • We must be able to supply the necessary mesures to:

    • Restaure telecommunication networks

    • Expand of the telecommunications network

    • Remplace telecommunication networks

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The Restauration of Telecommunications is of Priority

  • Attention must be paid in terms of :

    • Maintaining good contacts for restauration purposes

    • The logistics of replacement parts and delivery

    • The remplacement

    • The rerouting

    • Using alternative means and backups

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List of Necessary Ressources

  • Contact’s name, address and telephone number

  • Alternative address and number to reach those contacts

  • Available ressources

  • Location where ressources may be found

  • Availability and quantity of ressources

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TelephoneThe First Priority

  • Telephone is the most used and relied upon method of communication

  • Restauration of telephone services is a priority

  • Know which telephone services are available

  • Local telephone compagnies should be contacted during planning to :

    • Establish personnal contact

    • Determine which sevices may be available during an emergency

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TelephoneThe First Priority

  • In case of a telephone failure, determine and make arrangements for alternative methods of communication which meet emergency responder ’s needs

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The Approach

  • Allow :

    • A detailed study of all telecommunication options

    • The identification of alternative resources through simulation exercises

    • The establishment of contacts for the alternative resources in order to obtain an effective network

  • Always remenber the news media

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  • Ex.: When your fortress has brunt and even your semaphore flags are gone, it will be very difficult to send a message by semaphore to request new flags

  • Emergency telecommunication planners must expect and be prepared for the worst

  • The telecommunications start with the transport layer

  • The transport may be physical

  • In other words, messengers can move as easily as the message.

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  • It is important to be prepared for a short term interruption

  • This planning is done by stockpiling of :

    • Replacement batteries for portable radios

    • Fuses

    • Chargers

    • Installation of back up radios

    • Spare antennas and replacement parts to ensure that radio operators are able to make minor repairs on the spot

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Using Different Channels

  • The telecommunication plan must consider and identify all of the networks

  • Describe normal conditions as well

  • Secondary and tertiary alternatives

  • Must anticipate partitial or full network failure

  • Plan for an alternate Emergency Telecommunications Operation Center

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Using Alternative means

  • Emergency personnel must be familiar with telecommunications. Prior to any emergency situation they should :

    • Be trained to use emergency telecommunication systems

    • Participate in emergency exercises on a regular basis

  • Where possible, the main emergency telecommunications system should be one that is used on a day to day basis.

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Expansion of telecommunications network

  • The emergency plan should allow for the expansion of telecommunication capacity in order to respond to increased demand during an emergency

    • Increase the capacity by adding new systems

    • Expand existing network coverage and capacity as needed

    • Be able to recognize system deficiencies

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Increasing the capacity

  • A municipal emergency telecommunication officer should :

    • Establish a link with the telephone service providers to obtain greater capacity as needed

    • Insure that, as required, we may add lines and control access to the system

    • Document the procedures required to implement the plan

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Increasing the Capacity

  • Emergency planners should include as many radiocommunication systems as possible in their plan

    • Primarily by maintaining contacts with those who have radiocommunication resources and by including them it the municipality ’s telecommunication plan

      • Regional contact

        • Provincial, Federal and Municipal govermental telecommunication systems

      • Local contact

        • Taxi, truckers, towing

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Increasing the Coverage

  • The easiest way to increase the coverage of the telecommunication system is to develop mutual aid arrangement with neighbouring municipalities

    • New technologies

      • Interoperability

      • Sharing of infrastructures

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Necessity of Expansion

  • How do we recognise the need to increase telecommunication systems

    • Telecommunication systems are composed of much more that just equipment

    • If the radio operators do not understand the nertwork structure or if their needs are not considered, there is a high risk of failure

    • The telecommunications officier should assess the human factor and equipment limitations and determine when and how to increase systems

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Planning for the Worst

  • We could at first make the assumption the messages will be hand delivered by couriers

  • As a next step, we could imagine how the message delivery could be more sophisticated

  • Gradually the emergency telecommunication planner will include new technology

  • This exercise will ensure that basic methods of telecommunications are considered first and more complex networks are added as needed

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Substitution of Telecommunications

  • In some circumstances it may be necessary to replace the existing telecommunication system to :

    • Increase flexibility

    • Reduce the risk of equipment shortage

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  • The differents alternatives must be clearly described in the telecommunications plan

  • A description of the system’s capacities and the procedures acquire equipment and parts must be included