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Telecommunication Network Support Emergency Telecommunication Management PCC 1619 Emergency Preparedness College Canada Telecommunication Network Support We must be able to supply the necessary mesures to: Restaure telecommunication networks Expand of the telecommunications network

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telecommunication network support

Telecommunication Network Support

Emergency Telecommunication Management

PCC 1619

Emergency Preparedness College Canada

telecommunication network support2
Telecommunication Network Support
  • We must be able to supply the necessary mesures to:
    • Restaure telecommunication networks
    • Expand of the telecommunications network
    • Remplace telecommunication networks
the restauration of telecommunications is of priority
The Restauration of Telecommunications is of Priority
  • Attention must be paid in terms of :
    • Maintaining good contacts for restauration purposes
    • The logistics of replacement parts and delivery
    • The remplacement
    • The rerouting
    • Using alternative means and backups
list of necessary ressources
List of Necessary Ressources
  • Contact’s name, address and telephone number
  • Alternative address and number to reach those contacts
  • Available ressources
  • Location where ressources may be found
  • Availability and quantity of ressources
telephone the first priority
TelephoneThe First Priority
  • Telephone is the most used and relied upon method of communication
  • Restauration of telephone services is a priority
  • Know which telephone services are available
  • Local telephone compagnies should be contacted during planning to :
    • Establish personnal contact
    • Determine which sevices may be available during an emergency
telephone the first priority6
TelephoneThe First Priority
  • In case of a telephone failure, determine and make arrangements for alternative methods of communication which meet emergency responder ’s needs
the approach
The Approach
  • Allow :
    • A detailed study of all telecommunication options
    • The identification of alternative resources through simulation exercises
    • The establishment of contacts for the alternative resources in order to obtain an effective network
  • Always remenber the news media
  • Ex.: When your fortress has brunt and even your semaphore flags are gone, it will be very difficult to send a message by semaphore to request new flags
  • Emergency telecommunication planners must expect and be prepared for the worst
  • The telecommunications start with the transport layer
  • The transport may be physical
  • In other words, messengers can move as easily as the message.
  • It is important to be prepared for a short term interruption
  • This planning is done by stockpiling of :
    • Replacement batteries for portable radios
    • Fuses
    • Chargers
    • Installation of back up radios
    • Spare antennas and replacement parts to ensure that radio operators are able to make minor repairs on the spot
using different channels
Using Different Channels
  • The telecommunication plan must consider and identify all of the networks
  • Describe normal conditions as well
  • Secondary and tertiary alternatives
  • Must anticipate partitial or full network failure
  • Plan for an alternate Emergency Telecommunications Operation Center
using alternative means
Using Alternative means
  • Emergency personnel must be familiar with telecommunications. Prior to any emergency situation they should :
    • Be trained to use emergency telecommunication systems
    • Participate in emergency exercises on a regular basis
  • Where possible, the main emergency telecommunications system should be one that is used on a day to day basis.
expansion of telecommunications network
Expansion of telecommunications network
  • The emergency plan should allow for the expansion of telecommunication capacity in order to respond to increased demand during an emergency
    • Increase the capacity by adding new systems
    • Expand existing network coverage and capacity as needed
    • Be able to recognize system deficiencies
increasing the capacity
Increasing the capacity
  • A municipal emergency telecommunication officer should :
    • Establish a link with the telephone service providers to obtain greater capacity as needed
    • Insure that, as required, we may add lines and control access to the system
    • Document the procedures required to implement the plan
increasing the capacity14
Increasing the Capacity
  • Emergency planners should include as many radiocommunication systems as possible in their plan
    • Primarily by maintaining contacts with those who have radiocommunication resources and by including them it the municipality ’s telecommunication plan
      • Regional contact
        • Provincial, Federal and Municipal govermental telecommunication systems
      • Local contact
        • Taxi, truckers, towing
increasing the coverage
Increasing the Coverage
  • The easiest way to increase the coverage of the telecommunication system is to develop mutual aid arrangement with neighbouring municipalities
    • New technologies
      • Interoperability
      • Sharing of infrastructures
necessity of expansion
Necessity of Expansion
  • How do we recognise the need to increase telecommunication systems
    • Telecommunication systems are composed of much more that just equipment
    • If the radio operators do not understand the nertwork structure or if their needs are not considered, there is a high risk of failure
    • The telecommunications officier should assess the human factor and equipment limitations and determine when and how to increase systems
planning for the worst
Planning for the Worst
  • We could at first make the assumption the messages will be hand delivered by couriers
  • As a next step, we could imagine how the message delivery could be more sophisticated
  • Gradually the emergency telecommunication planner will include new technology
  • This exercise will ensure that basic methods of telecommunications are considered first and more complex networks are added as needed
substitution of telecommunications
Substitution of Telecommunications
  • In some circumstances it may be necessary to replace the existing telecommunication system to :
    • Increase flexibility
    • Reduce the risk of equipment shortage
  • The differents alternatives must be clearly described in the telecommunications plan
  • A description of the system’s capacities and the procedures acquire equipment and parts must be included