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Module 3. “Staffing the Perfect Practice”. Quote: “That fatal assumption is: if you understand the technical work of a business, you understand a business that does that technical work, and the reason it’s fatal is that it just isn’t true.” Michael E. Genber “The E Myth-Revisited”.
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Module 3 “Staffing the Perfect Practice”
Quote: “That fatal assumption is: if you understand the technical work of a business, you understand a business that does that technical work, and the reason it’s fatal is that it just isn’t true.” Michael E. Genber “The E Myth-Revisited”
A. TALKING ABOUT THE E MYTH • The GOALS of the Perfect Platform: • A. Hire Skilled Employees • 1.___________________________________________________________________________________________________ • 2.____________________________________________________________________________________________________ • 3.___________________________________________________________________________________________________ • 4.___________________________________________________________________________________________________
B. Have Your Office Manual In Place ________________________________________________ ________________________________________________ ________________________________________________ C. Think Seriously about preventing incidents from the start! ____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
B. RULES OF THE GAME 1. You can’t manage people ____________________________________________________________________________________ __________________________________________
2. The perfect practice platform is linked systems ____________________________________________________________________________________ a.___________________________________________________________________________________b.___________________________________________________________________________________c.___________________________________________________________________________________
C: STAFFING CONCERNS 1. Communication: a. _____________________________________________ b. _____________________________________________ c. _____________________________________________ d. _____________________________________________ 2. Best Days: a. _____________________________________________ b. _____________________________________________ c. _____________________________________________
3. Breakdown: a. _____________________________________________ b. _____________________________________________ c. _____________________________________________ d. _____________________________________________
D. QUALITIES OF THE PERFECT LEADER 1._________________________________________________________________________ 2._________________________________________________________________________ 3._________________________________________________________________________
Summary: _____________________________________ ____________________________________________________________________________________________________________________________________________________
RESOURCES: • Standardlegal.com • “The E Myth” series Michael Gerber • PRN Consulting for staff training • “Follow This Path” by Coffman & Gonzalez-Molina • Our one on one and breakout sessions