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The Q Improvement Lab

The Q Improvement Lab brings together a diverse community of collaborators to work on complex challenges facing health and care. Through collaborative working and experimentation, the lab aims to find new ways to understand problems and scale solutions that improve healthcare quality.

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The Q Improvement Lab

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  1. The Q Improvement Lab August 2017

  2. The Q Improvement Lab What is Q? Q is a connected community working together to improve health and care quality across the UK. Q supports people in their existing improvement work: making it easier to share ideas, enhance skills and make changes that benefit patients. The Q Lab was born out of the co-design process for Q.

  3. The Q Improvement Lab What is the Q Lab? The Q Improvement Lab brings people together from across the UK to work on complex challenges facing health and care.

  4. The Q Improvement Lab What is the Q Lab? Working on a single challenge for 9-12 months, the Q Lab will: Find new ways to understand problems Provide spaces for experimentation Help scale solutions that work

  5. The Q Improvement Lab What is the Q Lab? Around the world social innovation labs are being established as a way of tackling complex challenges. They use approaches such as design and behavioural science, and work collaboratively with diverse groups of people to create and test new ideas. We are piloting a lab approach to see whether – when combined with improvement expertise and the Q community – it can make a difference to health and care.

  6. The Q Improvement Lab What is the Q Lab? The first pilot Q Lab started in April 2017 and will run for 12 months. If it shows potential as a model for supporting improvement, our ambition is to establish a small number of Labs over the coming years. The pilot Q Lab is funded by the Health Foundation and NHS Improvement.

  7. The Q Improvement Lab A diverse group of collaborators… Social care Recipient of peer support Peer support worker Academic Charities GP Service manager Designer Housing sector National bodies Patient representative Commissioner

  8. The Q Improvement Lab We aim to achieve impact in three ways… 1. Support improvements within the current system 2. Facilitate new collaborations and connections 3. Re-imagine and influence the future provision of care

  9. The Q Improvement Lab The first Q Lab challenge: What would it take for effective peer support to be available to everyone who wants it, to help manage their long-term health and wellbeing needs? 12 month project Started April 2017 130+ people collaborating

  10. The Q Improvement Lab Collaborative working March ’18 and beyond April ‘17 Distil & spread learning Research and discovery Develop and test ideas Support Lab participants, and Q community, to spread learning & opportunities for change Develop ideas, test interventions; enable collaboration and sharing of tacit knowledge. Collaborate with Lab participants to understand the issue from a variety of perspectives.

  11. The Q Improvement Lab Collaborative working Where we are now (August – December) March ’18 and beyond April ‘17 Distil & spread learning Research and discovery Develop and test ideas Share the learning of phase two and working on next steps. Bring together research and workshop outputs to develop ideas, test interventions and enable collaboration and sharing of tacit knowledge. Drawing on what is already known, collaborating with Lab participants to understand the issue from a variety of perspectives.

  12. The Q Improvement Lab Developing and testing ideas Together with Lab participants we’ve developed and will take forward three briefs for this phase: How can we generate sources of evidence that capture the holistic impact peer support can have on people’s lives? 1. + + Support people to build on their own ideas to create local improvements. Continue to support connections and collaborations. How can we improve the routine offering and promotion of peer support in a primary care setting? 2. 3. How can we support the sharing of knowledge, experience and evidence of what does and does not work in peer support?

  13. The Q Improvement Lab Working with the Lab Collaboration and diversity are key to the Lab. We welcome and encourage people to be involved in the Lab’s ‘developing and testing ideas’ phase. Whether you have experience or expertise in peer support, or are keen to explore ideas and learn more, come and collaborate with us.

  14. The Q Improvement Lab Working with the Lab Lab participants can get involved in many ways: Benefits: 5-10 minutes a week Develop your networks Learn more about peer support approaches Test your own ideas with a diverse group of people Opportunity to get support for local ideas and improvements Work closely with the Lab over 3-4 months Learn and develop new skills in tackling complex challenges

  15. “I feel that the Lab enables a structured approach to focus, share knowledge, experiences and ideas that can enable change. The variety of people involved enables diverse problem solving/solution finding.”

  16. “I have been to many events where we talk about the same ideas and issues over and over again, but no-one ever seems to come up with ways of actually changing things. I am hopeful that the Q Lab will be able to come up with some practical ways forward.”

  17. The Q Improvement Lab • Website: https://q.health.org.uk/q-improvement-lab/ • Profiles of people currently working with the Lab:https://q.health.org.uk/q-improvement-lab/get-involved/ • Contact us via:Qlab@health.org.uk@theQCommunity - #QLabs

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