Utilising Skills in a Boundaryless Company: Insights from Jacobs Ltd

1. International Skills Links Workshop “Utilising skills across a boundaryless company” – examples from Jacobs Ltd 15 May, 2007 Manchester Dr Tim Manners

2. Overview • Presentation Objectives • Jacobs - The Company • Jacobs – The Skills Challenge • Jacobs - Core Values • Resource Deployment – the process • Examples of exploiting overseas skills • Jacobs Graduate Scheme • Jacobs Employment Philosophy • Nuclear skills - the future • Nuclear Training • Conclusions

3. Objectives • Outline Jacobs the company • Arrangements for resource management • Why you need to manage deployment

4. The Company • Jacobs • Global “Boundaryless” Company • 45000 staff worldwide • 4500 UK staff • Revenue ~ $8B • Diverse Markets inc. Oil & Gas, Pharmaceuticals, Defence

5. Our Personnel Worldwide as of July 2005 4077 8030 23560 1445 139 161

6. Jacobs – The Skills Challenge • Co-ordinating work • Finding the right resource • Are they available? • Risks • Client programmes force the use of sub-contractors • Unaware of resource capability/availability • Work retention leading to delays

7. Jacobs Core Values • Growth • Relationship Based • People

8. Resource Deployment • Boundaryless company • Project manager alerts his line manager • Senior manager (GVP) puts a call out to identify skill, availability and location • Individual identified by management recommendation • How do you organise work in such a large company? • Forums and Networks, IT system, CV database • Flexible approach to deployment and will cross pollinate staff to meet client needs

9. Recent Success • Examples • Ken Powers (US) and Dick Davis (US) • Dick was identified as a suitable candidate to head up the integrated project Team for managing agency work at AWE (2 year deployment) • Ken Powers brought in from the US to change the culture at Hinkley A • Both very successful deployments • International Exchange Programme (embryonic) • European Exchange Initiative (embryonic)

10. Nuclear Skills – The Future • Huge nuclear clean up in the UK • Prospect of new nuclear build • Commercial Power Reactors • Waste Storage Facilities • Where are the new home grown nuclear engineers going to come from? • British Energy and BNFL run Apprenticeship Schemes • UKAEA run Apprenticeship schemes at Culham and Dounreay • Graduate programmes across the nuclear industry in the UK • Still have to rely on skills from overseas in the future

11. Jacobs Graduate Scheme • 3 year scheme aligned to Professional registration • 12 key skills: • Communication • Working with others • Computer literacy • Problem solving • Contractual practice • Project management • Risk management • Financial management • Health and safety • Quality management • Time management • Environmental awareness

12. Jacobs Employment Philosophy • 90% of work comes from repeat business from loyal clients • Combination of loyal client base and steady growth allows us to attract the industry’s top talent • Encourage our employees to improve their expertise: • Jacobs college • Continuous education • Boundaryless networking • Substantial effort focussed on employee retention • Flexible approach to staff deployment

13. Nuclear Training • Some of the British Universities offering degrees in nuclear engineering: • University of Bath • University of Birmingham • University of Cambridge • City University • Imperial College • University of Liverpool • Manchester University • University of Surrey • Lancaster University • Scottish Universities Research and Reactor Centre

14. Conclusions • Jacobs is a worldwide company with a vast skills range • It is a boundaryless company which actively manages the deployment of its workforce • Process starts with attracting, recruiting and retaining the best staff • The process of deploying staff from overseas is initiated by Project Managers and co-ordinated by Senior Management – in practice the process is very effective