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Learn the art of effective communication and collaboration by establishing mutual purpose and respect in conversations. Discover strategies for building understanding and achieving common outcomes, following key communication rules for project teams. Enhance your ability to work harmoniously towards shared goals and values.
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Communicating for Collaboration Colorado ILEAD USA March 2013
Mutual Purpose Mutual Respect
Mutual Respect I see you as a worthy human being that deserves to be treated civilly and you see me as the same.
What is Contrasting? Don’t statement followed by a Do statement
Mutual Purpose • I care about your goals, interests, and values and you care about mine. • We are working toward a common outcome in the conversation.
My Strategy Your Strategy Your Purpose My Purpose
Steps for Building Mutual Purpose 1. ASK the other person, “Why do you want what you want?” 2. Seek a win-win solution by then asking, “I wonder how we can (what you want) AND (what they want)?” 3. THEN brainstorm strategies that work for everyone.
Missy’s Communication Rules for Project Teams • Choose Tools Wisely • Give Respect, Get Respect • Be Curious, Not Conclusive • Make Others Look Good • Stay in the Game