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Faculdade de Economia do Porto. Complementos de MarketingAno lectivo 2000/2001. Algumas Caracter?sticas dos Servi?os. Os clientes n?o obt?m propriedade; apenas t?m acesso a recursos produtivos da empresa por um dado espa?o de tempo;Os servi?os s?o ?performances\" intang?veis;Os clientes t?m envol

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