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Enhancing Team Decision-Making: Dynamics, Advantages, and Models

Explore the advantages and dynamics of small group decision-making, understanding effective teams, and techniques for group problem solving. Discover how group decision-making can lead to better decisions, increased work satisfaction, and productivity, while also reducing resistance to change and individual risk. Learn about the types of groups, effective team characteristics, symptoms of groupthink, and a problem-solving model commonly used for rational decision-making. With insights on managing cultural diversity and avoiding common pitfalls, this chapter provides valuable strategies for optimizing team performance and achieving successful outcomes.

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Enhancing Team Decision-Making: Dynamics, Advantages, and Models

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  1. Digital Key ConceptsManagement 102Professor Estenson Chapter Nine Small Group Decision-making

  2. Key Concepts • Advantages of Group Decision-making • Small Group Dynamics • Type of Groups • Effective Teams • Group Think • Group Problem Solving Model

  3. Advantages • Reduce resistance to change • Better decisions and work product • Higher personal satisfaction at work • Higher productivity • Lowers risk to individual

  4. Small Groups • Optimal Size is 5 • 75% of US workforce works in teams at some time • Cross global and functional teams now the norm

  5. Types of Groups • Learning • Self-Maintenance • Problem Solving

  6. Characteristic of Effective Teams • Well Organized • Highly Trained • Consistently exam assumptions and opinions • Solution focused • Avoid Group Think • Manage cultural diversity

  7. Group Think Symptoms • Illusion of invulnerability • Share stereotypes • Rationalization • Illusion of morality • Self-censorship • Illusion of unanimity • Direct pressure • Mind guards

  8. Fix • Outside experts • Critical Evaluator within group • No personal opinions only facts • Alternate leadership roles • Take ideas or decisions back to home work unit

  9. Problem Solving ModelHighly Rational but Commonly Used • Scan Environment • Define problem being created by environment • Analysis to find root cause • Establish criteria for good outcome • List alternatives • Evaluate alternatives against criteria • Select best alternative

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