1. Capstone Presentation 11 May 13 TEAM 2 | Anaid Chacón, Nick Kesler, Joe Rose, Chris Woods

2. Business Challenge 2

3. Proposed Solution: MDM-CDI 3

4. Use Cases • Sales Bids • As-Is process: Local databases, manual analysis, disconnected Distributor Portal • Customer Management • As-Is process: Independent records per location, no integrity checking, silo’ed data • Strategic Planning • As-Is process: Disconnected systems, batch processes, manual analysis, no data integrity • To-Be Process: Centralized database, real-time data, automated analysis, built-in data integrity, distribution of strategy, web interface 4

5. Cost-Benefit & Success Metrics • Capital outlay • $8,942,219 one time Investment • $1,351,008 annual cost • Expected return • $70M in new annual revenue 5

6. Architecture 6

7. System Integration Enterprise Service Bus (IBM InfoSphere ESB) • Integrating the CKMS with the ESB enables consumption of input/output from services called by the web portal as well as Fusion and WebSphere sales platforms Business Intelligence (IBM SPSS & IBM Unica) • Consume CKMS data, perform analytics which generate target marketing, cross-sell, and up-sell recommendations via dedicated connection GLOCO Identity Management Server • Tivoli access manager server handles authentication (SSI) but CKMS privileges managed internally eliminating need for parallel identity management systems 7

8. Data Transformation Process 8

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10. RECOMMENDATIONS 10

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14. Implementation Overview 14

15. Timeline Dun & BradstreetSubscription 15

16. Deployment Model Unit – Integration - UAT 12 Sites Regional 16

17. Project Risks High DataIntegration Legacy Compatibility User Acceptance Language Operations Cost & Schedule Overrun SEVERITY Scope Creep Service Modeling Low High Low PROBABILITY 17

18. User Adoption and Communication Plan Business User Adoption • Data Stewards and Application Administrators • Executives and Business Analysts Business Process Changes • Sales team and Distributors • Changes taking place in key business processes • Commission-based user adoption plan 18

19. Success Metrics 19

20. Thank You Questions? 20