AIOps - The Future of IT Operations

1. Article: Opsramp.com AIOps - The Future of IT Operations Once called a fad, AIOps has become one of the fastest growing technologies in the world of IT operations. Gartner predicts that 40% of IT operations teams are expected to have strategically implemented an AIOps platform to enhance performance monitoring by 2022. With digital transformation becoming inevitable to survive, there is an increasing need to manage a complex, hybrid, and multi-cloud environment. This is where AIOps comes into play. Here are the reasons why AIOps is predicted to be the future of IT operations. AIOps is Proactive The cost of downtime is ever-increasing and IT operations teams can no longer afford it. According to Gartner, the average cost of IT downtime is $5,600 per minute and 98% of organizations say a single hour of downtime costs over $100,000. Simply, service disruptions are completely unacceptable in today’s IT landscape. AIOps helps by using machine learning to proactively identify anomalies and trends and remediate issues before they escalate to the customer. AIOps Helps Eliminate Silos IT silos create a barrier and make it difficult for the IT operations team to discover the root cause of issues and thereby increase the mean-time-to-resolution (MTTR). AIOps helps break down silos and ingests data as logs and metrics, giving clear visibility of your IT infrastructure. AIOps Drives Digital Transformation With increasing IT infrastructure complexity due to the demands of digital transformation, AIOps is becoming a necessity to succeed with your digital initiatives. Conventional methods of managing your IT could cause massive maintenance problems, increasing your costs and risks for downtime. AIOps using pattern recognition can pre-emptively identify issues and help IT operations teams remediate them without human intervention. AIOps Helps You Tackle Alert Fatigue IT operations teams today are completely inundated by the sheer volume of alerts they receive. This has caused massive alert fatigue. A survey by the Cloud Security Alliance recently found that 50% of enterprises have six or more tools that generate security alerts. Worse, 40% of IT professionals say that the alerts they receive lack actionable intelligence and nearly 32% report that they ignore alerts because of false positives. In such cases, AIOps platforms help IT operations teams drastically reduce the volume of alerts with computational intelligence and helps them auto- delegate incidents to relevant teams for quicker resolution.

2. Article: Opsramp.com About the Company The OpsRamp IT operations management (ITOM) platform is built to discover, monitor, manage, and automate the world's most complex hybrid IT environments. Now you don't need a bunch of disconnected point tools or a suite of duct-taped legacy ITOM solutions to bring order to your madness.