Interpersonal Wellness Solutions Developing Competencies in Organizations Joyce Odidison, PCC Canada

1. Interpersonal Wellness Solutions Developing Competencies in Organizations Joyce Odidison, PCC Canada

2. Interpersonal Wellness…… Interdependence in its highest form. Experienced in an environment where learning, growth, exchange of ideas, acknowledgement, Responsible Communication®, contribution, achievement, accountability and personal worth are experienced progressively, without barriers and exceptions.

3. Interpersonal Wellness Solutions Interpersonal Wellness (IW) highly prized when it is missing. Our Purpose is to achieve IW in families, groups, communities and workplaces.

4. A Global Economy Produced… Loss of homogeneity Diverse workplace realities Diversity in generations Diversity in race and ethnicity Diversity in cultural norms Diverse perspectives, values and expectations More opportunities for misunderstandings More opportunities for interpersonal conflicts

5. Incoming Workforce Lacks…. “Applied skills” such as: critical thinking, communication, professionalism, personal accountability, time and workload management. Research shows that negativity in the workplace is on the rise.

6. Unprecedented Rise in… Absenteeism Incidents of harassment Incidents of disrespectful behaviour Incidents of interpersonal conflicts Low morale High turnover Misconduct Ethical breech Cost

7. Coaching to Bridge the Gap Average of 30% of employees utilize their company’s EAP or EFAP Coaching can increase traffic to EAP Coaching has been adopted as part of, or an alternative to, EFAP

8. A Need for Comprehensive Preparation Changing economical times Those who can be interpersonal skills coaches. Coaches as resources to organizations Help develop applied skills for employees Develop effective conflict prevention and management skills Develop personal development in a range of areas.

9. Interpersonal Wellness Journey Includes each individual in the organization A journey on a path of self discovery and growth Guaranteed to increase the interpersonal wellness of their group and whole organization.

10. A Need For Creative Solutions that… Inform without shaming Inquire without judging Teach without intruding Are inclusive and participative Are sustainable Are duplicable Are transforming without imposing Are affordable and accessible Build and mature skills into competencies

12. Interpersonal Wellness System Model Inquiring Exploring Informing Learning Transforming Growing

13. Interpersonal Wellness System Model Shows a system of interdependent relationships Shows the impact of each part on the whole Raises awareness and responsibility to manage self Shows the interconnectedness of each part to the whole person and to the interpersonal network Introduces the concept of social vibrations Those who feel good send out positive social vibrations that help others feel great!

14. What Time Is It? Spiritual - A time to go inside self Social – A time build community Emotional – A time to manage self Occupational – A time for achievement Intellectual – A time for growth Environmental – A time to be interdependent Financial – A time to plan Physical – A time to be vibrant Interpersonal – A time to experience your best self

15. Applying IWSM Allows the client to self assess Introduces the client to the concept of ‘self’ as a system of interdependent relationships Raises awareness of the impact of personal responsibility Draws the client’s attention to each part: spiritual, intellectual, physical, financial, social, environmental, emotional, and occupational. Heightens individual awareness, impact and responsibility to maintain his/her balance and wellness Addresses the client’s whole life Gives clients the power of decision on setting goals

16. Applying IWSM cont’d Focuses on solutions, celebrates what’s working well and meets clients where they are Enhances the client’s strengths and skills Identifies challenges and deficits Acknowledges clients’ choices and how to change them if necessary Teaches clients how to live great lives without telling them how to do so Helps clients to find a path that works for them Enthuses clients to do more of what works Provides unique strategies for unique people!

17. Interpersonal Wellness Coaching (IWC) IWC is a uniquely strategic and beneficial approach to managing interpersonal relationships based on the IWSM! An innovative, empowering and strategic way to help individuals develop and mature skills into competencies. An early intervention strategy and a remedial process for correction and redress of unwelcome actions.

18. Use of IWC This coaching approach is now allowing trained IWC coaches to gain access into many arenas Success where other processes have failed Valuable when workplaces want a comprehensive approach To address: bullying, harassment, recurring conflicts, misconduct, ethical breech and disrespect Chronic absenteeism Stress due to change or difficult and taxing work realities etc

19. IWC Is Applicable to .…. Respond to misconduct and ethical breeches Reduce workplace stress and related illnesses Correct workplace conflicts, harassment and disrespectful actions Improve interpersonal and team collaboration Address cultural and diversity challenges and tensions Address recurring conflicts and dissatisfaction Address employee accountability and commitment to work Develop separation of work and life realities and issues that may detract from employee productivity!

20. Interpersonal Wellness Solutions™ Help organizations better gauge employees challenges The kinds of services most appropriate to their needs

21. Question What would you like to know more about? What challenges or opportunities do you see?

22. Presenter Contact:Joyce Odidison, MA, CPC, ACCConflict Analyst, Strategist & CoachJBA Consulting Services Life Coaching Centre204.668.5283 E-mail: Joyce@LifeCoachCentre.caWeb: www.LifeCoachCentre.ca Blog: http://lifecoachcentre.wordpress.com The ICF values your feedback. Please take a moment to complete an evaluation form and return it to the room host located at the back of the room.