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G.R.RAMESH PRINCIPAL CONSULTANT GENPACT. AGENDA. Company Overview Oracle sourcing automation. Business Pains and Requirements Implementation Challenges Sourcing – ASCP Automation Achievements About SSS SSS Solution SSS Implementation. Genpact Overview and History.

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g r ramesh principal consultant genpact
G.R.RAMESH

PRINCIPAL CONSULTANT

GENPACT

slide2

AGENDA

  • Company Overview
  • Oracle sourcing automation.
  • Business Pains and Requirements
  • Implementation Challenges
  • Sourcing – ASCP Automation
  • Achievements
  • About SSS
  • SSS Solution
  • SSS Implementation
genpact overview and history
Genpact Overview and History

GE Capital International Services

Shared Service Center

1997 to 2004

Genpact 2005

80+

Global 2000

Genpact

a snapshot of our global operations

Consumer Lending

  • We manage collections across 250,000 private label credit cards daily

Insurance

  • We process 720,000 insurance claims annually

Retail

  • We handle $35 billion in daily cash settlements for 30 retailers

Energy

  • We manage billing for a billion dollar energy services business
A Snapshot of Our Global Operations

Industry-Specific Processes

Applications & Technology

Oracle

  • Genpact is the 4th largest Oracle E-Business Suite Consulting Organization
  • Genpact Supports Over 65 Global Instances

Finance / Accounting

  • We process 60% of GE’s payables globally – $40 billion in payables over 6 mil. invoices
  • We manage procurement systems for an $18b indirect supply chain
  • We process over $4 billion of outbound billing invoices

Global Operations

  • We reconcile loan balances across GE’s 2,600+ legal entities across 48 currencies
  • We reconcile 90,000 accounts for 28 businesses globally
  • We serve clients in 40 countries, in 19 languages
  • Our 18,000 employees have 27 nationalities

Denotes a Genpact operating location

slide6

Procurement

Business Pains

  • DemandFulfillment
  • Promise Date Accuracy in PO
  • Timely Delivery
  • Reduction in Backlog
  • RFQ Cycle
  • Improved Quote Tracking
  • Reduced Cycle Time for Quote
  • Increasing Auto Sourcing Opportunity
  • Better vendor commcn / single point of contact
  • Improve Productivity with Sourcing Team
slide9

Implementation Challenges

  • Integration with QMS- Allowing Business Priorities to Flow
  • Directly to the Supply Base – Ensuring Suppliers and
  • Buyers are on the same Page
  • Integration with Undefined Item in Oracle till auto roll PO
  • Ability to attach BOM and Item Drawings to the Supplier
  • RFQ - Improving Productivity and Information Transfer
  • Automation of Planned Orders Release (ASCP)
  • with Sourcing Docs
  • Enhanced Notifications to Suppliers and Buyers to Inform
  • Parties of Quote Deadlines and Updates
slide10

Sourcing –ASCP Automation

Sales Orders

Warehouse Demand

ASCP

Planning Process

Based on Sourcing Rule/ASL/Quotes

Sourcing Rule assignment, planned

order is released in INV Orgs

Check Assigned

Sourcing Rule

Planned Order

Release

PO released to supplier from INV Orgs by planner

Receive in

Warehouse

Suppliers

Ship

From Warehouse

Customers

slide11

Achievements

  • Greatly reduce preparation time and manual effort
      • Renewal Driven: Instantly Create new sourcing events from previous agreements
      • Request Driven: Aggregate requests across the enterprise to leverage buying power
      • Buyer - Slash cycle time to 70% by eliminating manual processes
  • Supplier - Slash cycle time to 70% by improving communications
  • Facilitated online Quote comparisons System generated Award optimization engine
  • Drive optimal results by reusing Best Practices and sourcing templates
slide12

SSS – INDIRECT SOURCING

(Shared Sourcing Services)

slide13

ABOUT SHARED SOURCING

SERVICES

  • What is SSS?
  • Initiative for global indirect procurement across Businesses
    • Internet Based Procurement System For Indirect Materials
    • Pre-Loaded Electronic Catalogs For Selected Suppliers
    • Users Order Goods & Services With A Few Clicks Of The Mouse
    • Purchase Orders Are Generated And Sent To Suppliers
    • Interface With HR To Identify Employees To The System
    • Interface With G/L To Load Accounting Information
    • Interface With A/P To Send Purchase Order Information
  • Does SSS allow anyone to order anything?
    • SSS is accessible to all identified associates via intranet
    • Security requires Logon & Password
    • SSS has Approval Authorities and Routings based on the User, Type of Commodity Purchase, and Business Rules
slide14

Single Global Instance

    • Located in Cincinnati, Ohio
  • Corporate Provides
    • Operational Support
    • Application Support
    • Environment Hosting
  • Current Participants
    • Equipment Services
    • Consumer Finance
    • Commercial Finance
    • Insurance
    • Transportation
    • Advanced Materials
    • Medical Systems
    • Consumer and Industrial
    • NBC
    • Energy
    • Corporate

Requestors

Accounting

Extranet

GL

L

E

G

A

C

Y

S

Y

S

T

E

M

S

I

N

T

E

R

F

A

C

E

S

Approval

Hierarchy

Oracle

PO &

SSP5

HR

TPN

POs,Receivers

Invoice,

Payments

Intranet

AP

GSDW

Supplier Catalogs

SSDW

…Leveraging Opportunities globally Across The World

Shared Sourcing Services Solution

slide15

Cons & Indl

Corporate

Energy

Cons & Indl

Transportation

Advance Matls

Infrastructure

Cons & Indl

Corporate

Energy

Equip Services

Corporate

Consumer Fin

Commcl Finance

Capital

Consumer Fin

Resources for

eBuy - Oracle

PO + SSP

  • Maintenance and Support
  • Business Helpdesk
  • Break-fixes & Monitoring
  • System Administration
  • Cargo Train Testing
  • Implementation
  • Process Consulting
  • Gap/ Fitment Analysis
  • Configuration / Development
  • CRP / UAT / QA as per SSS Train

Global Experience … Proven Successes

SSS Implementations by GENPACT

Commercial Fin

Consumer Finance

slide16
THANK YOU

CONTACT INFORMATION

G.R.RAMESH

PRINCIPAL CONSULTANT

GENPACT

E-Mail: govind.ramesh@ps.ge.com

Phone: 678-596-0061