A First Course Experience for the Online Adult Learner: The Excelsior Model

1. A First Course Experience for the Online Adult Learner: The Excelsior Model Timothy Maciel, Ed. D. Associate Provost Excelsior College

2. Who Are We? Three-minute exercise What is something about you that defines you as the person you are? Mention a life experience or personal accomplishment that reveals something about who you are.

3. The Agenda 1. Present information and gather thoughts on adult learners American Higher Education 2. Present a model of a fully distance education college whose mission is to serve working adults. 3. Present the thinking behind this college’s “first course experience” 4. Present the model, “The EC Success Course” and gather ideas for improving it.”

4. The Adult Learner in American Higher Education: A quiz • What percentage of students can be characterized as “non-traditional” in U.S. higher education? a. 25% c. 60% b. 40% d. 80% 2. What percentage of the nation’s 28 million students in U.S. higher education are 25 years or older? a. 23% c. 59% b. 43% d. 80%

5. The Adult Learner in American Higher Education: A quiz • What percentage increase in enrollments of people under 25 does the NCES project from 2005-2016? a. 10% c. 23% b. 15% d. 31% • What percentage increase in enrollments of people 25 and older does the NCES project from 2005-2016? a. 10% c. 21% b. 17% d. 30%

6. Characteristics of the “non-traditional” student • Have delayed enrollment into postsecondary education • Attend part-time • Are financially independent of parents • Work full-time while enrolled • Have dependents other than a spouse • Are a single parent • Lack a standard high school diploma National Center for Education Statistics, 2008

7. Characteristics of the Adult Learner Over 25 years of age and, according to Malcolm Knowles, are largely self-motivated and self-directed.

8. How can an institution best serve adult learners? • Outreach. By overcoming barriers of time, place and tradition to create lifelong access to educational opportunities. • Life and Career Planning. By addressing adult learners’ life and career goals before or at the onset of enrollment. • Financing. By using an array of payment options. • Assessment of Learning Outcomes. The institution defines and assesses the knowledge, skills and competencies acquired by adult learners both from the curriculum and life/work experiences in order to assign credit and confer degrees with rigor. “Serving Adult Learners in Higher Education: Principles of Effectiveness. 2000. Council for Adult and Experiential Learning. www.cael.org

9. How can an institution best serve adult learners? • Teaching-Learning Process. The institution’s faculty uses multiple methods of instruction (including experiential and problem-based methods) 6. Technology. The institution uses information technology to provide relevant and timely information to enhance the learning experience. • Strategic Partnerships. The institution engages in strategic relationships, partnerships and collaborations with employers and others to develop and improve educational opportunities for adult learners. “Serving Adult Learners in Higher Education: Principles of Effectiveness. 2000. Council for Adult and Experiential Learning. www.cael.org

10. How can an institution best serve adult learners? • Student Support Systems. The institution assists adult learners using comprehensive academic and student support systems in order to enhance students capacities to become self-directed, lifelong learners. To this end, Excelsior College created the EC Student Success course. But first, the context. What is Excelsior College?

11. About Excelsior College • A fully distance education college in Albany,NY • Private, non-profit • 35,000 + students, over 121,000 graduate • Four Schools: • Liberal Arts • Business and Technology • Health Sciences • Nursing

12. Our graduates Excelsior College Class of 2008 • Total Graduates 5,254 • Male 2,859 (54%) • Female 2,395 (46%)

13. Our graduates By Program in 2008 • Business 522 • Technology 497 • Liberal Arts 2,552 • Nursing 1,691 • Health Sciences < 20

14. Our students • Graduates By Degree* • Master’s 72 • Bachelor’s 2,714 • Associate 2,481

15. Who are our graduates? • 32% minority groups • 38% U. S. military • Average age of the Class of 2007: 37.8

16. Excelsior Graduation 2008

17. A military translator the day before returning to Iraq

18. Proud graduates & moms

19. Which one is the professor?

20. A proud wife

21. A proud husband and family

22. Anywhere, anytime

23. Anywhere, anytime

24. Anywhere, anytime, anyhow

25. A soldier, single mom, and EC graduate

26. More proud graduates

27. And another….

28. And another…

29. And another…

30. Serving A Special Niche in Higher Education In the past decade, 32,000,000 adults started college but did not finish. Source: Futures Forum 2008: Exploring the Future of Higher Education. National Association of College and University Business Officers (NACUBO)

31. Multiple pathways to the degree Far more than an “online college,” students earn their degrees via: • Aggregation of credit • Excelsior College Exams • Online courses

32. U.S. News & World Report, 2007 • Number 1 for having the highest number of transfer students enrolled • Number 1 for having the highest percentage of students over 25-years-old.

33. A reality check… Only 70% of our 9th graders will finish high school. Only 52% of our inner-city school children will finish high school. Yet… 90% of the new jobs being created need more than a high school diploma Source: National Center for Higher Education Management Systems

34. Reality check… Fewer than 27% of Americans aged 25-44 have earned college degrees Source: National Center for Higher Education Management Systems

35. Yet, of the 4,000 accredited institutions of higher education in the United States… • Vast majority focused on the 18-22-year olds, but what about… • The “non-traditional” student, the 35-year old unemployed auto worker, the 40-year old housewife reentering the job market?

36. One means of supporting the adult learner: an online, first course experience The Excelsior College Student Success Seminar

37. The EC Success Seminar • Launched in September, 2008 with a pilot of 12 students. • Incentive for pilot: Free books and reduced tuition.

38. EC Success Seminar • Intensive 8-week, three-credit, fully online • A first-course for all students returning to college with no or minimal number of credit hours earned • Pilot completed in October, 2008 • Will soon be mandatory for all newly enrolled students with fewer than 9 credit hours of college experience

39. Goals of the Course • Examine reasons for earning a college degree and what the realities are for the adult learner • Learn strategies to become a successful adult learner at Excelsior and beyond • Learn how to make the best use of support services available at Excelsior, including the library, tutoring, advisors, financial aid office, etc.

40. Goals of the course • Build a support system w/ peers and instructor • Learn how to manage work, college and family and stay motivated to complete the degree • Learn how to handle stress and pressure

41. Goals of the Course • Learn to think critically and apply practical problem-solving in handling a college career • Learn effective study skills and develop basic writing and reading skills • Develop effective test-taking strategies • Develop a degree-completion plan and a financial plan for completing the degree

42. The Adult Learner’s Companionby Dr. Deborah Davis (Houghton-Mifflin)

43. On Course: Strategies for Success. By Skip Downing (Houghton-Mifflin)

44. A common reader

45. Elements of the EC Success Seminar • Title of Module Module Four: Career Explorations, Professional Advancement and Emotional Intelligence

46. Elements of the EC Success Seminar 2. An inspirational quote • The major difference I’ve found between the highly successful and the least successful is that the highly successful stick to it. They have staying power. Everybody fails. Everybody has their knocks, but the highly successful keep coming back. Sherry Lansing, chairman, Paramount Pictures. • A dream doesn’t become reality through magic; it takes sweat, determination, and hard work. Gen. Colin Powell.

47. Elements of the EC Success Seminar • Objectives: By the end of this module, you will be able to: • Describe the relationship between college and your career (or career aspirations) • Describe “professional behavior” and how it applies to college and work life. • Use the Bureau of Labor Statistics website to compare salaries and job outlook between two different professions. • Begin applying a “Ten Step Writing Process” to your own professional writing needs

48. Elements of the EC Success Seminar • Reading and viewing Assignments from the textbooks, the virtual library, videos made for the course, Youtube, webinars 5. Guided Journal Assignments Write about an experience when you felt one of the following emotions: frustration or anger, fear or anxiety, sadness or depression. Describe fully what happened and your emotional reaction…(from On Course, p. 215).

49. Elements of the EC Success Seminar • Practical Applications Consider the kind of writing you will do in your career (e.g., reports, legal documents, diagnostic reports and medical charts). Use the “Ten-Step Writing Process” to write an actual or a fictional report for your supervisor and place in the Drop Box (two-page limit) (modified from The Adult Learner’s Companion, p. 161)

50. Elements of the EC Success Seminar • The Common Reader Nickel and Dimed: Write a brief, (100-word) reaction paper to Chapter 2, “Scrubbing in Maine,” then respond to Question 4 in the Reader’s Guide (or you may choose a different question).