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MIM 558 Comparative Operations Management. 2014. Class Rules. Questions Yes/No Donuts. Global Supply and Logistics Specialization. MIM 558 Operations MIM 524 Sourcing and Supply MIM 534 Logistics MIM 544 Integrated SLM.

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Presentation Transcript
class rules
Class Rules
  • Questions
  • Yes/No
  • Donuts
global supply and logistics specialization
Global Supply and Logistics Specialization
  • MIM 558 Operations
  • MIM 524 Sourcing and Supply
  • MIM 534 Logistics
  • MIM 544 Integrated SLM
issues from recent conferences
Issues From Recent Conferences
  • Phoenix Conference
  • Manufacturing Excellence
  • North American Purchasing Research Symposium
  • Michigan Purchasing Conference
  • San Diego - Cisco
goals of supply chain management
Goals of Supply Chain Management
  • Quality
  • Time
    • On Time
    • Short Cycle Time
  • Flexibility
  • Total Cost - Not Just Price
  • Profitable and Sustainable
three flows of supply chain and operations management
Three Flows of Supply Chain and Operations Management
  • Information
  • Materials
  • Funds
  • Design Processes to Manage in Both Directions
supply chain trends
Supply Chain Trends
  • Global Competition
    • Global Operations
    • Global Sourcing and Logistics
    • Increased Supply Chain Risk
      • Risk Management
  • Relationship Management
    • Customers, Suppliers, Employees
  • Technology Utilization
  • Outsourcing/Insourcing/Near Shoring
  • Sustainability
supply chain management and operations management
Supply Chain Management and Operations Management
  • Functional Integration
    • Purchasing and Supply Management
    • Transportation and Logistics
    • Warehousing and Inventory Control
    • Production/Operations Planning and Control
    • Finished Product Distribution
  • Global Business Environment
types of firms
Types of Firms
  • Make To Stock
    • Standard PRODUCTS
    • Made in ANTICIPATION of Demand
  • Assemble To Order
    • Standard COMPONENTS
    • Custom Assembled
    • Assembled AFTER Receipt of Order
types of firms1
Types of Firms
  • Make To Order
    • Standard PRODUCT
    • Made AFTER Receipt of Order
    • Make Parts to Customer’s Specifications
  • Engineer To Order
    • Custom Design and Build
process types
Process Types
  • Project
    • Construction, Other One-time, Custom
  • Job Shop
    • Printing
    • Small Batch Steel Fabricator
  • Repetitive
    • Assembly Line Autos
    • Mass Customization Dell
  • Continuous
    • Oil Refinery
service firm types and processes
Service Firm Types and Processes
  • Are they different from manufacturing?
global operations
Global Operations
  • Global Significance of MIM 558 Topics
    • Where Value is Created
      • Where Products are Made
      • Where Services are Generated and Delivered
    • Forecasting
    • Global Supply Chains
    • Global Distribution
    • Quality Processes
    • Strategy Development
elements of global strategy
Elements of Global Strategy
  • Position and Resources of Organization
  • Industry Globalization Drivers
    • Raw Materials Availability
    • Market Factors
    • Cost Factors
    • Environmental Factors
    • Competitive Factors
  • Porter’s Five Factor Model
slide16

Porter’s Five Forces of

Competition

  • New Market Entrants
  • Entry ease/barriers
  • Geographical factors
  • Incumbents resistance
  • New entrant strategy
  • Routes to market
  • Supplier Power
  • Brand reputation
  • Geographical coverage
  • Product/service level
  • Quality
  • Relationships w/ customers
  • Bidding processes
  • Capabilities
  • Competitive Rivalry
  • Number & size of firms
  • Industry size & trends
  • Cost bases
  • Product/service ranges
  • Differentiation, strategy
  • Buyer Power
  • Buyer choice
  • Buyer size/number
  • Change cost/frequency
  • Product/service importance
  • Volumes,
  • JIT scheduling
  • Product & Technology Development
  • Alternatives price/quality
  • Market distribution changes
  • Fashion & trends
  • Legislative effects
strategic planning
Strategic Planning
  • Mission Statement
  • Vision Statement
  • Strategies
    • Long-Term Action Plan
    • Commits Organizational Resources
    • Creates Competitive Advantage
  • Performance Measures
strategic planning steps
Strategic Planning Steps
  • Developing the Vision
  • Translating the Vision into Goals
  • Developing the Strategies to Achieve the Goals
  • Selling the Strategies
  • Executing the Strategies
  • Tracking Progress
strategic planning steps developing the vision
Strategic Planning Steps: Developing the Vision
  • Determining the Time Horizon
  • The Macro View
    • Global Economy
    • National Economy
    • Industry Development
  • The Micro View
    • What is Desired State for the Organization
strategic planning steps translating the vision into goals
Strategic Planning Steps: Translating the Vision into Goals
  • Vision Drivers
    • Activities
    • Materials
    • People
    • Technologies
  • Stretch Targets
strategic planning steps developing strategies to achieve goals
Strategic Planning Steps: Developing Strategies to Achieve Goals
  • Strategies Should:
    • Mold Decisions to Produce a Consistent Pattern
    • Focus Resources
    • Ease Trade-off Decisions
strategic planning steps developing strategies to achieve goals1
Strategic Planning Steps: Developing Strategies to Achieve Goals
  • Global Operations Strategies May Involve
    • Staff
    • Technology
    • Resources
    • Time
    • Supply Base
strategic planning steps developing strategies to achieve goals2
Strategic Planning Steps: Developing Strategies to Achieve Goals
  • Corporate Goal Congruency
  • Internal Customer Impacts
  • External Supplier and Customer Impacts
  • Resources to Implement
  • Resources to Sustain
  • Structure
strategic planning steps selling the strategies
Strategic Planning Steps: Selling the Strategies
  • What are the Benefits
  • WHO Benefits
  • Making the Business Case
  • Finding the Right Avenue
  • Finding the Right Pitch
  • How to Get your Point Across in 30 Seconds or Less Milo Frank
strategic planning steps executing the strategy
Strategic Planning Steps: Executing the Strategy
  • Operationalizing the Strategy
  • Organizational Structure
  • Staff
  • Investment
    • Capital Equipment
    • Training
strategic planning steps tracking progress
Strategic Planning Steps: Tracking Progress
  • Establishing Metrics
    • What to Measure
      • Production?
      • Purchasing?
      • Logistics?
    • Setting Milestones
    • FIVE MINUTE EXERCISE
supply chain management activities
Forecasting

Product Design

Process Design

Purchasing

Inbound Transportation

In-House Transportation

Inventory Planning and Control

Production Planning and Control

Process/Quality Control

Distribution

Maintenance

Supply Chain Management Activities
general supply chain strategies
General Supply Chain Strategies

Supply Base Reduction

Supply Base Addition

Supplier Development

Inventory Strategies

VMI

Consignments

Lean Operations

Simplification

Standardization

Automation

Risk Management

Identification

Mitigation

Cost Reduction

Administrative

Commodities

Services

Leveraging Technology

Lead Time Management

Sustainability

outsourcing
Outsourcing
  • Book: Whenever volume is greater than a specific quantity, the firm should produce the part in-house. Otherwise, it is best to outsource. (p. 36)
  • Other Reasons?
  • Outsourcing vs Make/Buy
supply chain challenges
Supply Chain Challenges
  • Pace of Technological Change
  • Long Supply Chains
    • Risk
    • Lean
  • Environmental Concerns
  • Cost
  • Others?
the importance of supply chain management
The Importance of Supply Chain Management
  • Changes in Supply Chains
    • Extensive
    • Lengthy
    • Complex
    • Geographically Disbursed
  • Global Nature Creates Uncertainty and Risk
  • The Riskier the Transaction, The More Likely a Disaster Will Result
supply and logistics risks
Supply and Logistics Risks

Origin Risk Analysis

Natural Disasters

Labor Issues

Political Issues

Logistics Risk

Capacity

In-transit Loss or Damage

Labor Issues

Clearance Delays

Infrastructure Constraints

supply and logistics risks1
Supply and Logistics Risks
  • Inventory Risk
    • Loss or Damage
    • Obsolescence
    • Shrinkage
  • Technology Risk
    • Bad Selection Process
    • Lack of Training
    • Late Adopter
operations risks
Operations Risks
  • Financing Availability and Cost
  • Labor Relations
  • Marketplace Changes
  • Political Risks
  • Currency Exchange Rate Risk
  • Others?
operations risk management
Operations Risk Management
  • Global Supply Chains Increase Risk
  • Continuity (Risk) Planning
    • Suppliers’ Plans
    • Carriers
    • Numbers of Suppliers
    • Emergency Inventory
  • Disaster Planning
    • Why Bother?
why do we care
Why Do We Care?
  • From 11-1-12 through 11-10-12
    • 831 Earthquakes Worldwide
    • 37 Were Magnitude 5 or Greater
  • Superstorm Sandy
  • Japanese Quake
  • Thai Floods
2012 earthquakes
2012 Earthquakes
  • Magnitude   Number
  • 8 - 9.9 2
  • 7 - 7.9 13
  • 6 - 6.9 204
  • 5 - 5.9 1313
  • Total 1450
  • http://quakes.globalincidentmap.com/
2013 earthquakes
2013 Earthquakes
  • 9.0 Magnitude+ 0
  • 8.0−8.9 Magnitude 2
  • 7.0−7.9 Magnitude 15
  • 6.0−6.9 Magnitude 114
  • 5.0−5.9 Magnitude 1.064
  • Totals 1,195
  • Total fatalities 1,463
risk size vs probability
Risk: Size vs Probability
  • Differing Actions Have Different Risk Probabilities and Costs
  • We Overemphasize High Cost, Low Probability Events
  • We Underemphasize Lower Cost, High Probability Events
  • Single Source or Multiple Sources?
  • Risk of Supplier Failure vs. Cost of Failure
prioritize
Prioritize
  • Fix Small Disasters Before They Become Large Disasters
  • Focus on the Controllable
  • Evaluate Entire Supply Chains – Not Just First Tier
  • Concentrate on Purchase Types That Cause Disasters
  • Allow Enough Time
risk mitigation strategies
Risk Mitigation Strategies
  • Much Better Forecasting
  • Look for Causes of Change
  • Intense Market Study
  • Hedging
  • Reduce Lead Times
  • Superior Supplier and Carrier Communication
  • Emphasis on Supplier and Carrier Partnerships
  • Problem Prevention Plans