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Managing Virtual Environments: Big Deal or No-brainer?

Managing Virtual Environments: Big Deal or No-brainer?. Andi Mann Research Director Enterprise Management Associates. Agenda. Key Virtualization Outcomes Data and examples from both the good and bad sides of virtualization deployment Key Concerns for Virtual Systems Management (VSM)

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Managing Virtual Environments: Big Deal or No-brainer?

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  1. Managing Virtual Environments: Big Deal or No-brainer? Andi Mann Research Director Enterprise Management Associates

  2. Agenda • Key Virtualization Outcomes • Data and examples from both the good and bad sides of virtualization deployment • Key Concerns for Virtual Systems Management (VSM) • Across multiple disciplines, with implications for people, processes and technology • Recommended VSM Solutions • To address the multiple layers of virtualization complexity, and drive positive business outcomes • Real-life VSM Experiences • EMA case studies of successful virtualization systems management approaches

  3. The Good News:Multiple Use Cases, Positive Outcomes

  4. Not Only For Server Consolidation Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  5. Not Only In Test And Development • Test and development is the leading use case (79% of enterprises) • Increasingly a production technology • 75% deploy for production app • 50% deploy for production Db/web servers • Fundamental for mission-critical services • Deployments for all workloads have increased since 2006 Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  6. Virtualization Delivers Measurable ROI Has your virtualization deployment resulted in real, measurable cost savings? Vast majority report real and measurable cost savings Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  7. Virtualization Delivers Multiple Outcomes Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  8. The Bad News:Multiple Layers of Complexity

  9. Multiple Platforms Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  10. Multiple Technologies Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  11. Multiple Vendors Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  12. Multiple Layers of Complexity Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  13. Multiple Layers Of Complexity, Multiple Problems

  14. Key Concerns for Virtual Systems Management (VSM)

  15. Key VSM Concern -- Managing VM Sprawl • Uncontrolled VM deployment and migration results in: • Increased management requirements • Software compliance issues • Best practice compliance issues • Configuration management problems • Security and risk exposure • Uncontrolled cost • Service and performance problems Enterprises must automate and control virtual machine lifecycle processes to prevent these exposures

  16. Key VSM Concern -- Managing Process • Coordination • Maintaining configuration, patch cycles, availability • Connecting dynamic VM environment with existing processes, procedures • Compatibility • Of human and process interfaces, inputs, outputs • Of skill sets and other human issues • Of integration and orchestration technologies • Of management tools • Of versions and releases Source: Enterprise Management Associates

  17. Key VSM Concern -- Security, Audit, Control • 41% cited “Improve Security and Control” as a critical driver • Only 31% cited Security and Control as an effective outcome • Security Administration is the #1 discipline that gets harder in a virtual environment • Complexity increases risk and security issues Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  18. Other VSM Concerns Abstraction and Visualization Managing the Rate of Change Dealing with Complexity Ensuring Consistency Governance and Risk Management Containing Costs Providing Support People and Human Issues Manageability Virtualization is not a silver bullet -- how well you manage it is a critical success factor

  19. Compounding Issue -- Virtualization Skills 25% of all enterprises with virtualization deployments do not have the skills they need Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  20. Result -- Questionable VSM Satisfaction Only 16% of enterprises with virtualization deployments are completely satisfied with how they manage them Source: “Virtualization and Management: Trends, Forecasts, and Recommendations”, Enterprise Management Associates, 2008

  21. Recommendations for Effective Virtual Systems Management (VSM)

  22. Virtual Machine Management Recommendations • Physical and Virtual • Discovery • Configuration Audit/Control • Change Management • Automation Ensure compliance and availability of virtual systems with visibility and control

  23. Performance Management Recommendations • Discovery • Physical infrastructure monitoring • Virtual infrastructure monitoring • Operating environment monitoring • Connecting the pieces Meet service levels with end-to-end monitoring and control

  24. Process Management Recommendations React in seamless, automated ways to complex business and IT needs • Automation • Reduce MTTR, embed skills, reduce errors • Integration • Connect platforms, technologies, vendors • Orchestration • Connect automation and integration IT Process Automation Open Service Request Advise User, Manager Approval Routing External Updates DepartmentalCoordination

  25. Performance Monitoring Event Management Database Automation Compliance Reporting Remote Control/OOB Backup & Recovery` Virtual Infrastructure Physical Infrastructure Change/Config Management Provisioning Asset & Inventory PatchDistribution Database Automation Chargeback Automation Workload Automation Virtual Machine Management Core Recommendation -- Connect Physical Systems Management With Virtual Systems Management Enterprise Systems Management

  26. HR Management Sales and Marketing Partner/Channel Resources Physical & Virtual Systems Management Audit & Control Requirements Service Desk Web/ERP Applications Inventory & Fulfillment Customer Service Core Recommendation -- Connect All Systems Management With Business Objectives

  27. Virtual Systems Management in the Real World: Selected EMA Case Studies

  28. EMA VSM Case Study:Maintaining Compliance With Virtualization Audit and Control “It reduced the whole interview with auditors from 3 hours to around 45 minutes.” • Edfinancial Services “It has been a huge time saving in validating that the changes the development group said they were making, are the changes that are actually taking place,” “When problems happen, we can cover them with fewer people.”

  29. EMA VSM Case Study:Managing VM Sprawl With Virtual Configuration Management • Leading North American finance company “[We are] much better at finding changes that are not appropriate. I don’t think [the auditors] are going to find any problems this time.” “We wrote script after script just to manage the environment. Now we can eliminate them all. I don’t have to worry about maintaining them, or keeping a scripter on staff.” “Things that would take an hour to understand, now I can have a report in minutes.”

  30. EMA VSM Case Study:Managing Resource Utilization with Performance Management • Leading global consumer products company “I can spend less time to get the information that I need. On a monthly basis, this will save me about 5-6 hours.” “We were flying blindly … not saving as much as we could” by deploying a maximum of 4 VMs per core regardless of actual utilization “We now have better server-to-VM ratios that are based in reality, not just a ‘best guess.”

  31. Questions

  32. Wrap Up

  33. EMA Research Report -- Virtualization And Management: Trends, Forecasts And Recommendations Are Available Now! • Over 70 pages of in-depth analysis from April 2008, including over 50 charts representing over 200 data points from over 600 enterprises • Comprehensive collection of data, analysis and advice covering all aspects of virtualization and virtualization management • The largest, most extensive, most in-depth independent virtualization research study conducted to date • First and only research study to provide data-driven long-term trend analyses, forecasts and recommendations on best practices

  34. EMA Research Report -- Virtualization And Management: Trends, Forecasts And Recommendations Are Available Now! • Includes invaluable four-page reference guide, A Taxonomy of Virtualization • To purchase the complete research report, or to learn more about Enterprise Management Associates’ portfolio of services: • Telephone: 303-543-9500 • Email: sales@enterprisemanagement.com • On the Web at www.enterprisemanagement.com

  35. Thank You For Attending! Achieve IT Management Success with Guidance from EMA www.EnterpriseManagement.com

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