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Service Technicians Society (STS)

Service Technicians Society (STS). Annual Leadership Seminar January 24-25, 2002. STS Customers. Independent and Dealer Techs (all mobility segments) Aftermarket: Shop Owners, Tools Sales, Instructors, Parts Store Owners, Parts Sales Reps, Writers/Media

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Service Technicians Society (STS)

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  1. Service Technicians Society (STS) Annual Leadership Seminar January 24-25, 2002

  2. STS Customers • Independent and Dealer Techs (all mobility segments) • Aftermarket: Shop Owners, Tools Sales, Instructors, Parts Store Owners, Parts Sales Reps, Writers/Media • Fleet: Fleet Managers, Parts Managers, Owners, Shop Foremen • OEMs: Service Managers, Parts Managers, Service Advisors, Instructors, Dealers/Owners, Service Engineers

  3. STS 2002 Focus • Revenue Growth • Knowledge Product Development and Sales • Education/Training Development and Sales • Image Enhancement • Increase influence in the service community • Link Engineering & Service Professionals

  4. Robert Pattengale, President, EASE Diagnostics Solutions William Nash, Past-President, ZF Meritor LLC J. Roger Hobbie John B. Heyler, Ex-Officio Member Daniel B. Dryke, General Motors James P. Garrido, Saturn of Salem Mark Hall, Vetronix Corporation Brad Peterson, Petersen Automotive Phil Trigiani, UView Ultraviolet Systems Gregory J. Murphy, President-Elect Jerry A. Truglia, A.T.T.S. Donald Berry, Forensic Automotive Raymond Massenberg, NEXIQ Technologies Inc. Steve Longo, Car IQ Automotive Diagnosis and Repair Donald Schnell, Tools for Education Inc. Dennis Roennebeck, Master Tech Automotive Service Mark D. Melletat, Meritor Wabco Phil Sanik, Freightliner Corp. Wayne H. Juchno, Managing Director STS Team Composition(members & staff)

  5. In five short years, STS has: Compiled information rich data bases Launched a four-color magazine Established an award winning web site Become the largest technician membership organization (members that pay to support it). Established a bookstore Redistributed thousands of pages of OE information

  6. Become a sought-out industry player by leading manufacturers and organizations. Has established itself as a valued link to the engineering community. Enhanced the image of technicians to millions of consumers by proactively illustrating the high tech world of vehicle service. Established technology conferences that attract global attention. Produced its own training video. STS also has:

  7. Published books. Established a far-reaching chapter system. Influenced the interpretation of government regulation. Participated in high levels of leadership within SAE. Provided members with substantial money saving services and programs. Provided high quality networking with other technologists. STS also has:

  8. STS Measures • Membership growth • Membership retention • Membership satisfaction • Increase in influence • Revenue growth

  9. STS Satisfaction Survey Report 2001 Mean = 3.66

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