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ICT age for the seniors and socially excluded persons in Helsinki 2008-2013. Outi Paulig , Executive Advisor Social Services Department, Elderly Services e-mail: outi.paulig@hel.fi. “Define a typical elderly person in Helsinki!” It´s easy to answer: we have none! All are different:.

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ICT age for the seniors and socially excluded persons in Helsinki 2008-2013


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ict age for the seniors and socially excluded persons in helsinki 2008 2013

ICT age for the seniors and socially excluded persons in Helsinki 2008-2013

Outi Paulig, Executive Advisor

Social Services Department, Elderly Services

e-mail: outi.paulig@hel.fi

define a typical elderly person in helsinki it s easy to answer we have none all are different
“Define a typical elderly person in Helsinki!”It´s easy to answer: we have none! All are different:
  • Education, socio-economical status, health, family, interests
  • Many belong to the first generation living in a city – and some of them even in Finland, or in Europe…
service centre activities for the elderly in helsinki the service map of helsinki 17 5 2012
Service centre activities for the elderly in Helsinki(The Service Map of Helsinki 17.5.2012)

A hint: by using the link http://www.hel.fi/palvelukartta/Logo.aspx?hideelems=False&userid=&city=91#

…you can see the names of service centres, too.

More information about the service centres

in English: http://www.hel.fi/palvelukartta/Logo.aspx?hideelems=False&userid=&city=91#

Och på svenska:

http://www.hel.fi/hki/sosv/sv/Publikationer/Broschyrer

Updated/uppdaterad 2010 (Sorry!)

slide4
“ICT age for the seniors and socially excluded persons ” Satka-project 2008-2013 briefly/ new things in 2012

Financed by of Innovation Fund of the Helsinki City!

  • Two/three full-time and several voluntary advisors giving personal tutoring in the service centresand helping clients to apply for ICT courses A new recruiting course 18.9.-17.10.2012
  • Some 40 computers for clients in the service centers2011. Computers for the residents, voluntarians, visitors and staff in the services houses.
  • New computers have the City library multilingual user interface with Skype
  • 2 2200/~ 2500 tutorial sessions
  • Tutoring also in English, Swedish, Russian, Bengal etc.
the ideology of satka
The ideology of Satka

”The four golden rules”:

  • Visibility
  • Continuity
  • Encouragement
  • Customer oriented approach

The one and only prohibition for the tutors:

”Don´t touch the mouse yourself”

As one city librarian said it: “We make our contribution towards equality in ICT society.!

ict age for the seniors and socially excluded persons in helsinki 2008 20131

Thank you for your attention!

“ICT age for the seniors and socially excluded persons in Helsinki 2008-2013”

Outi Paulig, project manager outi.paulig@hel.fi

Lutfor Rahman, the coordinator of the multicultural instruction, lutfor.rahman@hel.fi