Towards E-Placement in Public Sector

1. Towards E-Placement in Public Sector Dr. Tawfiq SM Barhoom Computer Science Department Faculty of information Technology Islamic University – Gaza tbarhoom@mail.iugaza.edu.ps 2010

2. Agenda • Introduction and problem statement • The current Employment Placement Process (E2P) • where IT is involved and where it is absent. • Important of IT to be there. • Proposed E-placement model • Benefits.

3. Introduction • A lot of graduates facing a problem while seeking jobs. • The problem comes from • the ways of notifications about the job available position, • the mediator media used for this notification. • Most of the job seekers do • not know about the available job positions at the right time, • might know only by the job closing date or around that. • This might lead to • lose opportunities, and • due to less number of applicants, • the employers • may find some difficulties in finding the qualified and well trainee employees. • a miss matching. • This certainly will lead to bad performance in the public sector.

4. Introduction • Agreement about the importance of the IT for • developing the societies. • the evolving of the personal quality is recommended. • Personal quality is • the selection of the qualified and well trainee persons for public positions in the right place on the right time according to a clear selection criteria and process.

5. IT to automate E2P in the public sector.

6. Job Seeker Institutes Schools GPC E2P Chain • The characteristics of the chain from the university as starting point through the General Person Council (GPC) as a manger of the E2P to the job position are suitable environment to get benefit from IT.

7. المؤسسات الديوان متابعة الديوان التفكير في الإعلان بعد التوظيف التوظيف تحديد المتطلبات قرار تعيين اعتماد الإعلان استلام عمل 2 فحص طبي 1 Web Site النشر على الموقع Desktop Application (oracles) مسوغات التعيين Web Site Web Site تقديم C.V والتقدم إلى الوظيفة إعلان النتائج طلبات ورقية إعلان مقابلات وامتحانات المتابعة والفرز الإلكتروني إعلان عن المقبولين Manual Check Web Site Web Site Web Site Current Employee Placement Process (E2P)

8. المؤسسات الديوان متابعة الديوان التفكير في الإعلان بعد التوظيف التوظيف تحديد المتطلبات قرار تعيين اعتماد الإعلان استلام عمل 2 فحص طبي 1 Web Site النشر على الموقع Desktop Application (oracles) مسوغات التعيين Form Web Site تقديم C.V والتقدم إلى الوظيفة إعلان النتائج طلبات ورقية إعلان مقابلات وامتحانات المتابعة والفرز الإلكتروني إعلان عن المقبولين Manual Check Web Site Web Site Web Site Where IT is Absent Schools 1 – In between the Schools and E2P 1 2 2 – Requirements specification (GPC + Institutes ) 4 – Assign position (appointment). B – Grounds for appointment (storing information) 4 B 3 – submit hard copy. A – Manual check the candidates applications. (partially) A 3

9. المؤسسات الديوان متابعة الديوان التفكير في الإعلان بعد التوظيف التوظيف تحديد المتطلبات قرار تعيين اعتماد الإعلان استلام عمل 2 فحص طبي 1 Web Site النشر على الموقع Desktop Application (oracles) مسوغات التعيين Form Web Site تقديم C.V والتقدم إلى الوظيفة إعلان النتائج طلبات ورقية إعلان مقابلات وامتحانات المتابعة والفرز الإلكتروني إعلان عن المقبولين Manual Check Web Site Web Site Web Site IT is Necessary Where it Absent Schools Reducing cost 1 2 4 B Reducing cost Reducing cost A 3 Reducing cost

10. المؤسسات الديوان متابعة الديوان التفكير في الإعلان بعد التوظيف التوظيف تحديد المتطلبات قرار تعيين اعتماد الإعلان استلام عمل 2 فحص طبي 1 Web Site النشر على الموقع Desktop Application (oracles) مسوغات التعيين Form Web Site تقديم C.V والتقدم إلى الوظيفة إعلان النتائج طلبات ورقية إعلان مقابلات وامتحانات المتابعة والفرز الإلكتروني إعلان عن المقبولين Manual Check Web Site Web Site Web Site IT is Necessary Where it Absent Schools 1 2 Save time Save time Save time 4 B Save time Save time A 3

11. المؤسسات الديوان متابعة الديوان التفكير في الإعلان بعد التوظيف التوظيف تحديد المتطلبات قرار تعيين اعتماد الإعلان استلام عمل 2 فحص طبي 1 Web Site النشر على الموقع Desktop Application (oracles) مسوغات التعيين Form Web Site تقديم C.V والتقدم إلى الوظيفة إعلان النتائج طلبات ورقية إعلان مقابلات وامتحانات المتابعة والفرز الإلكتروني إعلان عن المقبولين Manual Check Web Site Web Site Web Site IT is Necessary Where it Absent Schools Accurate result 1 2 Accurate result 4 B Accurate result A 3 Accurate result Accurate result

12. المؤسسات الديوان متابعة الديوان التفكير في الإعلان بعد التوظيف التوظيف تحديد المتطلبات قرار تعيين اعتماد الإعلان استلام عمل 2 فحص طبي 1 Web Site النشر على الموقع Desktop Application (oracles) مسوغات التعيين Form Web Site تقديم C.V والتقدم إلى الوظيفة إعلان النتائج طلبات ورقية إعلان مقابلات وامتحانات المتابعة والفرز الإلكتروني إعلان عن المقبولين Manual Check Web Site Web Site Web Site IT is Necessary Where it Absent Schools 1 2 More … 4 B A 3

13. IT: to be fully involved • supported by infrastructure and by 6 support areas: • Infrastructure √ - at least for first phase • People • Employer, employee, ITS Specialists (we are ready), Intermediary (GPC) • Public policy – • Legal, policy (National Service Act) • Notification/publication • Should be close touch to employee • Support services • These range from content creation to interview and exams to employee’s selection. • Partnerships • Throughout chain (Schools -> GPC-> Institutes -> assign position)

14. E-Placement Model • Objective: Optimize facing and operational along the chain • Facing Schools application • Optimize relationships with partners and reduce overhead • Internal Operations • facilitate Internal Operations& Increase Productivity, transparency, availability, ….. • Facing Employer Application. • Optimize relationships with Employee; Increase Service Effectiveness

15. Internal Operations Objective: facilitate Internal Operations& Increase Productivity, transparency, availability, ….. Facing Schools application Objective: Optimize relationships with business partners and reduce overhead Facing Employer Application. Objective: Optimize relationships with Employee; Increase Service Effectiveness Schools Side MOHE Job Seeker Side Employer Side MOHE MOSA G2P and SCM General Personal Council HRM, IT B2G and Supply Chain Management (SCM) G2G and SCM : Others : Enterprise Resources Planning (ERP) The Backbone others

16. Internal Operations Objective: facilitate Internal Operations& Increase Productivity, transparency, availability, ….. Facing Schools application Objective: Optimize relationships with business partners and reduce overhead Facing Employer Application. Objective: Optimize relationships with Employee; Increase Service Effectiveness Schools Side MOHE Job Seeker Side Employer Side MOHE Facing Schools application Objective: Optimize relationships with business partners and reduce overhead MOSA G2P and SCM General Personal Council HRM, IT B2G and Supply Chain Management (SCM) G2G and SCM : Others : Enterprise Resources Planning (ERP) The Backbone others

17. Internal Operations Objective: facilitate Internal Operations& Increase Productivity, transparency, availability, ….. Facing Schools application Objective: Optimize relationships with business partners and reduce overhead Facing Employer Application. Objective: Optimize relationships with Employee; Increase Service Effectiveness Schools Side MOHE Job Seeker Side Employer Side MOHE MOSA G2P and SCM General Personal Council HRM, IT B2G and Supply Chain Management (SCM) G2G and SCM : Others : Enterprise Resources Planning (ERP) The Backbone others Internal Operations Objective: facilitate Internal Operations& Increase Productivity, transparency, availability, …..

18. Internal Operations Objective: facilitate Internal Operations& Increase Productivity, transparency, availability, ….. Facing Schools application Objective: Optimize relationships with business partners and reduce overhead Facing Employer Application. Objective: Optimize relationships with Employee; Increase Service Effectiveness Schools Side MOHE Job Seeker Side Employer Side MOHE • Facing Employer Application. • Optimize relationships with Employee; Increase Service Effectiveness MOSA G2P and SCM General Personal Council HRM, IT B2G and Supply Chain Management (SCM) G2G and SCM : Others : Enterprise Resources Planning (ERP) The Backbone others

19. MATCH Databases / Dataflow 2 GPC patterns Suggested positions 1 3 Institutes’ Suggest positions filter Available positions / job Schools Institutes end of the academic year Record updated 1 • Graduate DB • Personal • CV • - Certification • Employees DB • personal • Certification • Position • admin Qualified / resume Assigned Employee 7 4 6 process completed Select to Queue Assign to position 5 Queued Selected employee Exams interview others …

20. Match

21. Job Seeker G2P and SCM P e @ Browser General Personal Council HRM, IT B2G and Supply Chain Management (SCM) G2G and SCM security Enterprise Resources Planning (ERP) The Backbone Schools Institutes - Employer XML XML security security Interaction Seeker

22. Job Seeker Selected Emp P e @ Browser security G2P and SCM P e @ Browser General Personal Council HRM, IT B2G and Supply Chain Management (SCM) G2G and SCM Schools Institutes- Employer XML XML Enterprise Resources Planning (ERP) The Backbone security security Interaction Selected

23. Schools/ Institutes General Personal Council HRM, IT <!XML> <info> : </info> XML <!XML> <info> : </info> DTD XML engine XML DTD XML engine Security - SSL + XML-security + internal Security - SSL + XML-security + internal Implementation Seeker √Portal Search agent email ASP JSP PHP XML

24. Seeker-Touching Applications Job Seeker Seeker Side Self-Services Support Services Contact Center GPC Back Office System GPC Side Institutes Back Office System Institutes Side

25. Selected-Touching Applications Selected Employee Selected Side GPC Back Office System GPC Side Support Services Self-Services Contact Center Institutes Back Office System Institutes Side

26. Touching Applications • Personalized Web Pages - Portal • self-service Seeker/Selected (Tracking , configuration) • Pull  push information • Seeker/Selected see • record of current and historical transaction • GPC/Institutes use the Seeker/Selected information to facilities Seeker/Selected service • Activities conducted by Seeker/selected on the Web to provide answers to their questions (e.g., tracking) or for profile configuration • Support Services • Automate a guide line for self development • Suggestion of training, further studies, software usage

27. S2RM SystemSeeker/Selected Relation Management System - S2RM System • RM applications improve traditional Seeker/Selected service • A GPCSeeker/Selected Institutes RM • focuses on relationships • building long-term and sustainable relationships • that add value to the three triangle corners

28. S2RM System • Types of RM activities • Operational:business functions- Seeker/Selected services, management process .. • Analytical:interpret profile’s information as needed • Collaborative:communicate, collaborate an coordinate with individuals

29. To Implement The RM System • Five factors required: 1- Individual-centric strategy . on Corporate level and overall chain 2- Commitments from people . All to be active . Need technology skills 3- Improved or redesigned processes (reengineering) 4. Software technology - can . Record process, create operations, manage DB, facilitate data warehousing, decision making, …. 5 Infrastructure √ . Network, storage, data backup, computing platform, web server,..

30. Benefits • Save time: • Requirements specification – patterns • Check application • Eliminate hard copy submit • Directed fulfillment - health testing, other… • Follow-up • Reducing cost • Save time • Eliminate hard copy • Auto check • Auto fulfillment • Accurate result • Requirements specification • Check application • Certification • Free service • Training suggestion • Tracking • users receive a daily e-mail/msg

31. Benefits • large studies done much more cheaply • Strategic planning • Relationships • integration between the different parties • Fast and efficient best qualified selection

32. Technologies • Database (graduates + alumni, Job deals + more) (forms + Schools databases + ….) • Portales • a single point of access through a Web browser to business information inside and/or outside an organization • Customization degree (personal + institutes + ..) • History of each individual • Agents (intelligent agents) • XML – Databases integration – legacy systems integration • Mining, ….

33. شكرا ???