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NLS Digital Talking Book Program Evolution

Discover the phases of the NLS DTB Download program, from closed pilot testing to open system benefits for patrons. Explore statistics, user accounts, and common issues faced. Learn more about the future of digital talking books.

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NLS Digital Talking Book Program Evolution

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  1. DTB Download from NLS Neil Bernstein Research & Development Officer nber@loc.gov • 202-707-9319

  2. History: Pre-2006 • Web Braille • 9300 books • 5600 users • Web Magazines • “Two and a quarter” magazines • Victor Reader Soft • Old codec, old protection, little feedback • 2003 - 2006

  3. DTB Download: Three phases • First phase: Closed pilot • 100 hand-picked testers • Second phase: Expanded pilot • Open to all eligible patrons…who can buy players • Third phase: Open system • Open to all eligible patrons (NLS player)

  4. First phase: Closed pilot • Why? • No real patron testing of DTBs • Because we could! • DRM became available • AMR-WB+ chosen and available • Flash-based player available

  5. First phase: Closed pilot • Goals • Primary goal: Are we making DTBs correctly? • Secondary goals: • Will our DRM system get in the way? • How do people use a download service?

  6. First phase: Closed pilot • Closed pilot test • 100 hand-picked testers loaned modified Victor Reader Classic • Launched Friday, October 13, 2006 • Ended August 30, 2007 • Required a survey for each item • At first limited books • Then, everything! • Support provided by…me • DTB-Test

  7. First phase results • Over 5000 downloads in 45 weeks. • 92% “I could navigate everywhere I wished with ease” (of those rating navigation) • 94% “I had no problems downloading this book or transferring it to my player”

  8. Second phase: Expanded pilot • Goals: • How to offer a download service • System capacity • People • Computers • Support • What works? • How much? • Other issues

  9. Second phase: Expanded pilot • Open to all eligible NLS patrons • Need to buy or borrow a player • HumanWare Victor Reader Stream • LevelStar Icon • APH Braille Plus Mobile Manager • 30 items in 30 days (no more surveys) • Administration and support from Washington • …and now California • Account and statistical feedback to libraries

  10. Second phase: Current statistics • As of April 30, 2008 • 10,272 books • 433 issues of 22 magazines • Seven more magazines by June • 69,453 downloads since October 1 • Almost a quarter of those just in April! • 2,266 user accounts, 55 libraries • April busiest month yet for requests

  11. Second phase: Useful information • Main site address: www.nlstalkingbooks.org/dtb • Support: NLSDownload@loc.gov • For librarians and patrons • Requirements: • Patron in good standing • A compatible DTB player • A computer with high-speed internet service • An active e-mail address • Basic internet abilities

  12. Second phase: Common problems • E-mail and spam filters • Patron status / CMLS record • Participation requirements • 30 item limit • “Library loaner”

  13. Third phase: Open • New features for patrons • Better search • Higher limits • Branding: It’s your site • Application • Site / help • Administration and support: It’s your site • But we’ll back you up

  14. Third phase: Open • Standardized statistics • For circulation systems • Ready December 2008 • Training • Launch after the NLS player rollout begins

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