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Smart Ticketing: Reducing the barriers to Public Transport

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  1. Smart Ticketing: Reducing the barriers to Public Transport John Verity, Chief Advisor, ITSO Limited Chair, Smart Ticketing Alliance

  2. What is Smart Ticketing? • Smart Transport Ticketing not just about payment but covers: • Point-to-Point Tickets • Period Passes • Concessionary Travel • Pay-on-Entry and Pay-as-you-Go • Specialised Ticketing (e.g. Apex, Reservations, Venues) • …and there to encourage integrated travel… • …and modal switching

  3. Public Transport Smart Ticketing Interoperability • Public Transport Smart Ticketing needs interoperability at three levels: • Local Schemes • National Schemes • International Schemes

  4. European Interoperability The main drivers for Public Transport are: • Social inclusion • Mobility • Harmonisation • Procurement • Scale economics … and support for the Green Agenda by removing barriers to modal switching

  5. Aim is to ensure cross-border interoperability of Transport Smart Ticketing is enabled across Europe Implement a EU-wide Road Map where: Customers use their chosen smart media (such as NFC smartphone) outside their home network Transport authorities build systems using a standardised tool-set, specifications and equipment Deliver the associated Trust Environment for Authority, Supplier and Customer alike Charter a way through Privacy Issues EU-IFM Project Aims

  6. Main goals of the Smart Ticketing Alliance • Cooperation between national and regional Smart Ticketing schemes to establish interoperable Smart Ticketing in Europe and elsewhere. • Develop, agree and publish the functional and technical requirements for smart ticketing interoperability • Cooperation for the establishment of Trust Schemes, Specifications and Certification • Cooperation with other European and International bodies to promote interoperability in Smart Ticketing

  7. Opportunities for smart ticketing in the wider environment: • Door-to-door travel integration • Full integration between bus and rail: making PlusBus really happen • Venue and Event integration with Public Transport • Integration with Car and Bike hire schemes • One-stop opportunities with NFC-enabled Mobile Phones • …

  8. Smart ticketing deliverables in the wider environment: • Seamless integration between Journey Planning, Retailing, Ticketing and Real Time Information • One smart access to Public Transport and wider Entitlements (e.g. integrated Student Cards) • Enhanced Modal Switching as part of a wider greening of transport

  9. ITSO Numbers • 5 major transport operators in Britain (Arriva, First, Go-Ahead, National Express and Stagecoach) all adopted ITSO • 6 train companies (East Midlands, First ScotRail, London Midland, Merseyrail, Southern Railway, and South West Trains) have implemented ITSO so far • Most other train companies to follow starting in 2014 under DfT South East Flexible Ticketing scheme • 120 members of ITSO, including local and national government, transport operators and equipment and consultancy suppliers • 1,000 different ticket types in the ITSO environment • More than 70,000 ITSO ticket machine in use on bus, rail and tram • 10 million ITSO-compliant smartcards in circulation in UK for concessionary and commercial journeys • 1.5 billion/yrestimated ITSO transactions (concessionary and commercial)

  10. Recent ITSO Member developments • In England, DfT continues to fund ITSO schemes on bus through LSTF, BSOG and BBAF grants. Big Five bus operators already smart, or committed to ITSO smart ticketing • The £45m investment in SEFT is a significant catalyst for Rail Operators • Increasing numbers of ITSO Members are delivering interoperable and commercial schemes, including NoWcard (Cumbria), POP (North East NESTI), South West (SWSAL), Centro, MCard (Yorkshire), Saltire (Scotland), GoCymru • Oxford’s SmartZone continues to set Best Practice in integration • Stagecoach “Smart” used on bus and train in Basingstoke; GoAhead “Key” used on bus, rail and car hire in Brighton; London ITSO soon. • Transport Scotland planning further development of the National Entitlement Card, commercial ticketing, and more fraud reduction through better hotlisting • All buses in Wales smart enabled with plans for national e-purse and train integration 10

  11. Thank you! For more information: E-mail john.verity@itso.org.uk Call on +44 1908 255 455 or visit www.itso.org.uk www.ifm-project.eu www.smart-ticketing.org 11