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SECTION 5 Employee Relations and Global HR. Human Resource Management TENTH EDITON. Robert L. Mathis  John H. Jackson. Union-Management Relations. Chapter 17. PowerPoint Presentation by Charlie Cook. © 2003 Southwestern College Publishing. All rights reserved. Learning Objectives.

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human resource management tenth editon

SECTION 5EmployeeRelationsandGlobal HR

Human ResourceManagementTENTH EDITON

Robert L. Mathis  John H. Jackson

Union-Management Relations

Chapter 17

PowerPoint Presentation by Charlie Cook

© 2003 Southwestern College Publishing. All rights reserved.

learning objectives
Learning Objectives

After you have read this chapter, you should be able to:

  • Describe what a union is and explain why employees join unions.
  • Identify several reasons for the decline in union membership.
  • Explain the acts that compose the “National Labor Code.”
  • Identify and discuss the stages of the unionization process.
  • Describe the typical collective bargaining process.
  • Describe grievance and explain why a grievance procedure is important for employers.

© 2002 Southwestern College Publishing. All rights reserved.

nature of unions
Nature of Unions
  • Union
    • A formal association of workers that promotes the interests of its members through collective action.
  • State of U.S. Unions
    • Focused on economic issues—wages, benefits, job security, and working conditions.
    • Organized by kind of job and employer.
    • Seek multi-year collective agreements on economic issues as “contracts.”
    • Maintain competitive relations with management.

© 2002 Southwestern College Publishing. All rights reserved.

factors leading to employee unionization
Factors Leading to Employee Unionization

Figure 17–1

© 2002 Southwestern College Publishing. All rights reserved.

typical division of hr responsibilities labor relations
Typical Division of HR Responsibilities:Labor Relations

Figure 17–2

© 2002 Southwestern College Publishing. All rights reserved.

union structure
Union Structure

© 2002 Southwestern College Publishing. All rights reserved.

union membership as percentage of the u s workforce
Union Membership as Percentageof the U.S. Workforce

Figure 17–3

Source: Bureau of Labor Statistics, U.S. Department of Labor.

© 2002 Southwestern College Publishing. All rights reserved.

reasons for union decline in the u s
Reasons for Union Decline in the U.S.

Deregulation

ForeignCompetition

IndustrialChanges

UnionDecline

More AvailableLabor

WorkforceChanges

GeographicChanges

© 2002 Southwestern College Publishing. All rights reserved.

union membership by industry
Union Membership by Industry

Source: U.S. Department of Labor, Bureau of Labor Statistics.

Figure 17–4

© 2002 Southwestern College Publishing. All rights reserved.

union targets for membership growth

ProfessionalUnions

Contingent andPart-time Workers

Low-SkilledWorkers

Union Targets for Membership Growth

Union Organizing

© 2002 Southwestern College Publishing. All rights reserved.

the history of american unions
The History of American Unions
  • 1794 Shoemakers’ strike
  • 1806 Shoemakers’ strike (“criminal conspiracy”)
  • 1886 American Federation of Labor (AFL)
  • 1938 Congress of Industrial Organizations CIO
  • 1926 Railway Labor Act
  • 1935 National Labor Relations Act (Wagner Act)
  • 1932 Norris-LaGuardia Act
  • 1947 Taft-Hartley Act
  • 1957 AFL-CIO merger
  • 1959 Landrum-Griffin Act
  • 1978 Civil Service Reform Act

© 2002 Southwestern College Publishing. All rights reserved.

the national labor code
The National Labor Code

Figure 17–5

© 2002 Southwestern College Publishing. All rights reserved.

unfair labor practices employer
Unfair Labor Practices: Employer
  • Interfering with the organizing and collective bargaining rights of employees.
  • Dominating or interfering with any labor organization.
  • Encouraging or discouraging membership in a particular union.
  • Discharging persons for organizing activities or union membership.
  • Refusing to bargain collectively.

© 2002 Southwestern College Publishing. All rights reserved.

labor relations key terms
Labor Relations: Key Terms

© 2002 Southwestern College Publishing. All rights reserved.

right to work states
Right-to-Work States

Figure 17–6

© 2002 Southwestern College Publishing. All rights reserved.

typical unionization process
Typical Unionization Process

Figure 17–7

© 2002 Southwestern College Publishing. All rights reserved.

unionization key terms
Unionization: Key Terms

© 2002 Southwestern College Publishing. All rights reserved.

bargaining units
Bargaining Units
  • “Community of Interest”
    • Wages, hours, and working conditions
    • Traditional industry groupings for bargaining purposes
    • Physical location and amount of interaction and working relationships among employee groups
    • Supervision by similar levels of management
  • Supervisors and Bargaining Units
    • Supervisors are excluded from bargaining units.
      • Any individual with the authority to hire, transfer, discharge, discipline, and who uses independent judgment with employees.

© 2002 Southwestern College Publishing. All rights reserved.

legal do s and don ts for managers during the unionization process
Legal Do’s and Don’ts for Managers During the Unionization Process

Figure 17–8

© 2002 Southwestern College Publishing. All rights reserved.

collective bargaining relationship continuum
Collective Bargaining Relationship Continuum

Figure 17–9

© 2002 Southwestern College Publishing. All rights reserved.

collective bargaining key terms
Collective Bargaining: Key Terms

© 2002 Southwestern College Publishing. All rights reserved.

mandatory bargaining issues
Issues identified specifically by labor laws or court decisions as subject to bargaining.

Discharge of employees

Grievances

Work schedules

Union security and dues checkoff

Retirement and pension coverage

Vacations

Christmas bonuses

Rest- and lunch-break rules

Safety Rules

Profit-sharing plans

Required physical exam

Mandatory Bargaining Issues

© 2002 Southwestern College Publishing. All rights reserved.

classification of bargaining issues
Classification of Bargaining Issues
  • Permissive Issues
    • Collective bargaining issues that are not mandatory but relate to certain jobs.
      • Benefits for retired employees
      • Product prices (e.g., employee discounts) for employees
      • Performance bonds
  • Illegal Issues
    • Collective bargaining issues that would require either party to take an illegal action (e.g., discriminate in hiring).

© 2002 Southwestern College Publishing. All rights reserved.

the bargaining process

Bargaining Impasse

ConciliationMediation

Arbitration

Strikes and Lockouts

The Bargaining Process

Preparation and Initial Demands

Continuing Negotiations

Settlement and Contract Agreement

© 2002 Southwestern College Publishing. All rights reserved.

typical items in a labor agreement
Typical Items in a Labor Agreement

Figure 17–10

© 2002 Southwestern College Publishing. All rights reserved.

types of strikes
Types of Strikes
  • Economic Strikes
    • Strikes over economic issues (e.g., wages)
  • Unfair labor practice strikes
    • Strikes over illegal employer actions (e.g., refusal to bargain)
  • Wildcat strikes
    • Strikes not approved by the union
  • Jurisdictional strikes
    • Strikes in dispute over the ownership of work
  • Sympathy strikes
    • Expressions of support for other unions

© 2002 Southwestern College Publishing. All rights reserved.

union management cooperation issues
Union-Management Cooperation Issues

Cooperation and

Joint Efforts

Employee Involvement (Teams)

Union-Management Cooperation

Employee Ownership

(ESOPs)

© 2002 Southwestern College Publishing. All rights reserved.

grievance management
Grievance Management
  • Complaint
    • Indication of employee dissatisfaction
  • Grievance
    • A complaint formally stated in writing
  • Grievance Procedures
    • Formal channels of communications used to resolve grievances.
    • Union representation (Weingarten) rights

© 2002 Southwestern College Publishing. All rights reserved.

typical hr responsibilities grievance management
Typical HR Responsibilities: Grievance Management

Figure 17–11

© 2002 Southwestern College Publishing. All rights reserved.

steps in a grievance procedure
Steps in a Grievance Procedure

Figure 17–12

© 2002 Southwestern College Publishing. All rights reserved.