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Mastering Conflict: Strategies for Effective Resolution

Learn how to manage conflicts with wisdom from Gandhi and guerrilla warfare tactics. Discover your assertiveness level, cooperation style, and the art of negotiation. Deal with different conflict sources through passive, aggressive, or assertive approaches. Enhance your conflict management skills to foster healthy relationships and achieve peaceful resolutions. Develop a comprehensive conflict strategy based on problem identification, goal setting, solution generation, evaluation, and action planning.

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Mastering Conflict: Strategies for Effective Resolution

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  1. Conflict Management How I learned to fight with Gandhi. Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  2. Conflict Styles Assertiveness High Low Cooperation High Low Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  3. Conflict Styles Assertiveness High Low Cooperation High Low Secret Resistance Guerilla fighter Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  4. Conflict Styles Assertiveness High Low Cooperation High Low Submission Conflict Avoider Secret Resistance Guerilla fighter Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  5. Conflict Styles Assertiveness High Low Cooperation High Low Submission Conflict Avoider Open Rebellion Open Warfare Secret Resistance Guerilla fighter Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  6. Conflict Styles Assertiveness High Low Cooperation High Low Work to resolve Partner Submission Conflict Avoider Open Rebellion Open Warfare Secret Resistance Guerilla fighter Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  7. Sources of Conflict • Dispute about facts • Agree on goal dispute how to.. • Disagree about goal • Conflict of relationships and values Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  8. Sources of Conflict • Dispute about facts • Passive – not represent the facts, silence, give in. • Aggressive, Raise voice, physical posturing, eye contact, insist on being right • Assertive- get and give reliable information, the issue is the truth Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  9. Sources of Conflict • Agree on goal, dispute how to.. • Passive – silence, give in. • Aggressive, Raise voice, physical posturing, eye contact, insist on being right • Assertive- discuss differing views, open to alternatives and recommendations Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  10. Sources of Conflict • Disagree about goal • Passive – not represent the facts, silence, give in, work less hard, passive aggressive behavior. • Aggressive, Raise voice, physical posturing, eye contact, insist on being right, dogma & flag raising. • Assertive- consider larger goal, refocus on what is most important Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  11. Sources of Conflict • Conflict of relationships and values • Passive – silence, give in, stay in bad relationship. • Aggressive, Raise voice, physical posturing, eye contact, bullying, violence. • Assertive- most difficult to manage. Prepare carefully, focus on value of relationship, consider changes in relationship after considering worst case scenarios. Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

  12. Conflict Negotiation • Identify the problem • Set Goals and objectives • Generate Solutions • Evaluate Solutions • Create an Action Plan Henry J. Nicols http://internationalcenterfortalentdevelopment.com/

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