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Amazon Connect Salesforce Integration -Enhancing Contact Center Functionalities with CTI Integration

Experience seamless customer interactions with Amazon Connect Salesforce Integration. Enhance your CRM capabilities, improve customer engagement, and increase customer satisfaction. We simplify telephony integration through our CTI connector, which allows you to dial with just one click, log calls automatically, and automate workflows efficiently. Contact us at marketing@novelvox.com for tailored CTI solutions and end-to-end integration.<br><br>For more information:<br>URL: https://penzu.com/public/80fce1e78498c3b5<br>

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Amazon Connect Salesforce Integration -Enhancing Contact Center Functionalities with CTI Integration

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  1. www.novelvox.com Amazon Connect Salesforce Integration: Enhancing Contact Center Functionalities with CTI Integration

  2. www.novelvox.com Understanding Amazon Connect Salesforce Integration Amazon Connect Salesforce Integration is the process of bringing Amazon Connect telephony system to your Salesforce CRM interface. This integration helps bring basic telephony functionalities directly to your CRM screen, allowing you to make and receive calls directly from your CRM screen.

  3. www.novelvox.com Benefits of Amazon Connect Salesforce Integration Amazon Connect Salesforce Integration can bring a range of practical benefits to the way you interact with your customers: Enhanced Customer Engagement Improved Reporting and Analytics Superior Customer Service Efficient Call Handling Boosted Productivity Robust Data Security

  4. www.novelvox.com Biggest Library of Cisco Finesse Ready Integration

  5. www.novelvox.com About NovelVox NovelVox is a leading contact center solution provider offering unparalleled value to Cisco, Avaya, Genesys, DialPad, Five9, Zoom and Amazon Connect contact centers through advanced CX solutions ensuring the utmost level of customer satisfaction. The company offers seamlessly integrated and AI-powered solutions to upheave agent and customer experience. With over 300 deployments worldwide, the company provides unmatched and tailored support by modernizing customer service operations with its unified agent desktops, omnichannel solutions, wallboards, and much more. AI-powered bots,

  6. www.novelvox.com About NovelVox NovelVox is among the leading contact center solution provider in the world, having 5 global offices located in the United Kingdom, United States, United Arab Emirates, Kingdom of Saudi Arabia, and India. With more than a decade of hard work in providing best-in-class industry-specific solutions, we have made customers in 16+ countries with 150+ global deployments across many business verticals, including Banking, Telecoms, Logistics & Travel, Healthcare, Government, Education, and Retail. www.novelvox.com marketing@novelvox.com +1 9288645100 NovelVox creates industry-specific Agent Desktops with further optimization option to enable agents to offer personalized experience. The solution results in having meaningful conversations with the customers or citizens.

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