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Advocate Health Care

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  1. Advocate Health Care Successfully Leading Change in Healthcare Organizations November 8, 2011 | Rance Clouser, Vice President

  2. About Advocate Health Care • Based in Oak Brook • Largest IDN in metropolitan Chicago and the state of IL • 30,000+ Associates • Faith-based System • Related to the Evangelical Lutheran Church of America (ELCA) • and the United Church of Christ (UCC) • More than 250 sites of care including: • 10 hospitals, 2 children’s hospitals, 3300 beds • The state’s largest physician network • Home Health Services/Hospice • Trauma Centers • 5 Level I • 2 Level II • 4 Hospitals with Magnet Status • 4 Teaching Hospitals • A Chicago Tribune Top Workplace of 2010

  3. Recent IT Achievements • Information Week 250 Top Innovators 2011 • Most Wired 2011 • Three sites at HIMSS Level 6 EMR Adoption • Eight sites attested for Meaningful Use

  4. Advocate EMR Adoption Score

  5. Change Requires Clarity …and Feedback How will we get there? Sponsorship and Alignment of Leaders Business / IT Strategy Success (what change will look like when we get there) Adoption Strategy Communication Education Support Change Impact Analysis Is change on track or off track? Readiness & Benefits Measurement Feedback Feedback

  6. Change Impact Analysis aka Stakeholder Impact Analysis