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Mastering Effective Communication: Key Skills for Success

Understand the essence and types of communication, importance of good skills in business, and practical tips for reading, writing, listening, speaking, and non-verbal cues. Learn the significance of communication in professional life.

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Mastering Effective Communication: Key Skills for Success

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  1. Business Communications How do you communicate, what you want to communicate?

  2. What is Communication? • Sending and receiving messages that are understood. • We will discuss the importance of the word “understood” and feedback.

  3. What are some different types of communication? • Reading • Writing • Mannerisms (non-verbal) • Speaking • Listening • Electronic

  4. Why are good communication skills important? • Imagine a business with NO communication… • What would happen to your business if all of your employees had poor communication skills? • How easy/hard do you think it will be to find a job without good communication skills?

  5. What we will be doing... • Reading skills • Writing skills • Non-verbal communication • Speaking skills • Listening skills • “Netiquette”

  6. Why do we have to learn this? • No matter what kind of job you have after school, you will need good communication skills.

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