DriveCam The Key To Reducing Risky Driving Behaviors. William K. Neutz ComEd March 31, 2008. Agenda. Introductions and Background Information Keys to Program Success Tips on Effective Coaching Analyzing Video Clips Final Questions. Cellular Download .
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William K. Neutz
March 31, 2008
Uses Sprint network plus roams other networks
Eliminates significant infrastructure costs and sidesteps internal IT challenges
Perfect for dispersed fleets that
don’t return to “base”
Some tradeoffs: adjustments on
Driving eventtriggered by unusual force
DriveCam reviews & scores event
Behavior is monitoredto verify change
High concern events assigned for coaching
Driver returns to
the fleet using guidance
Exelon staff coaches drivers when necessary
pen communication with employees
pplication of the process is consistent
lear set of consequences (negative and positive)
ave someone monitoring the DriveCam program and measuring the success
APPLICATIONOF THE PROCESS IS CONSTANT & CONSISTENT
Tasks and expectations are clearly defined
Tasks are consistently applied
Download Review Coach Monitor Systems Report on Status
The program shouldn’t go dormant due to vacations or job change
CLEARSET OF NEGATIVE AND POSITIVE CONSEQUENCES
Negative consequences come in many forms
Coaching escalated to a senior mgr.
Notes, voice mail, email
Modification in work or vehicle assignment
Impact on safety bonuses
Discipline (verbal, written…)
Reward good driving behavior
What is a good driving event?
Use the “Good Driving Certificate”
Reinforce behaviors, not outcomes
It must get done
Document the effort
What are indicators of no coaching/coaching?
Is it effective?
Review report for trends on coaching impact
If coaching is fulfilled but improvement is minimal or certain drivers continue to be highest risk…
Periodically sit in on other’s coaching sessions
Survey drivers on coaching experience
Conduct coaching in a reasonably private area
Let the driver explain first & listen
Be open and honest
Keep it positive
Be objective. Don’t make assumptions.
Don’t be nitpicky – the goal is to reduce material risk
Don’t Pile on – isolate the 1 or 2 biggest concerns
Bring coaches together to share lessons learned & challenges
Respect privacy. Don’t send clips around, “You’ve got to see this one!”
Only discuss specific clips with those who need to know.
Driver Distractions are Everywhere
Types of Distractions
DRIVE CAM VIDEO CLIP PRESENTATION