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Contact The email and directory service for the NHS Will Moss – NHS Connecting for Health What is Contact? Contact is the secure, centrally funded email, calendar, fax/SMS and directory service for the NHS What is Contact?

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contact

Contact

The email and directory service for the NHS

Will Moss – NHS Connecting for Health

what is contact
What is Contact?
  • Contactis the secure, centrally funded email, calendar, fax/SMS and directory service for the NHS
what is contact3
What is Contact?
  • Contactis the secure, centrally funded email, calendar, fax/SMS and directory service for the NHS – approved for the transmission of patient data
what is contact high level benefits
What is Contact? High level benefits:
  • One simple (*) email address for your NHS career
  • Available anywhere
  • ‘Free’
  • 24 x 7 x 365 support
  • Safe
  • Self-registration or managed migrations available
  • (*) eg will.moss@nhs.net
current status
Current Status
  • 150,000 registered users
  • 73,000 frequent users
  • Natural growth: 2,500 new joiners per month
  • November 2005: 7 million emails received, 10 million sent
  • Directory: over 1 million entries
contact functionality
Contact functionality
  • Provides a full business standard email service that can be used with products such as Outlook and Groupwise
  • Encrypts messages for security
  • Integrated Calendar, Directory & e-mail
  • Access to the national Directory and local organisation directory
  • Outgoing Fax & SMS
  • Dynamic distribution lists
  • SPAM filtering
  • Virus scanning
  • Generic mailboxes
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mail enter details13

Compose an email / SMS / Fax

Mail – Enter Details

In the ‘To’, ‘Cc’ and ‘Bcc’ fields you can use and mix email addresses, mobile phone numbers (for text messages) and fax numbers

mail enter details14

Compose an email / SMS / Fax

Mail – Enter Details

In the ‘To’, ‘Cc’ and ‘Bcc’ fields you can use and mix email addresses, mobile phone numbers (for text messages) and fax numbers

will.moss@nhs.net, 07733305517@sms.nhs.net

slide16

The Contact Directory

Search on: surname, first name, organisation, postcode, email

slide17

The Contact Directory – search results

Search on: surname, first name, organisation, postcode, email

mail out of office
Mail – Out of Office

Message filtering - 1

mail out of office19
Mail – Out of Office

Message filtering - 2

slide21

Contact in Outlook

Contact in Outlook

migration
Migration
  • NHS CFH and C&W offer a managed migration service
  • Centrally funded (NHS England)
  • Email may be migrated from existing email systems (Exchange, Notes etc)
  • Minimal disruption with no data loss
  • Some costs may be incurred locally i.e. staff time, system upgrade
development road map
Development Road map
  • Additional functionality expected in 2006:
    • Secure link for Blackberry
    • Smart card log-in
    • Archiving service
additional help
Additional Help
  • Helpdesk
    • Call 08453 0 08453
    • Email helpdesk@nhs.net
  • Guidance
    • User guide at www.nhs.net under the ‘help’ tab
    • Training package at www.nhscontact.net under the ‘training’ tab
  • Contact team
    • Email Willl.Moss@nhs.net