Getting Results From the Whole Organization Means It’s Not Just About the Environment

1. Show Me the Money Getting Results From the Whole Organization Means It’s Not Just About the Environment

2. Panel Presentation & Discussion • Getting Results from the Whole Organization: ANAB Moves Toward Integration of Standards-based Management Systems. Should You? • Chris Spire, QEPPresident, Spire Environmental Consulting • Be Careful Who You Listen To • Douglas B. Johnson, Ph.D. President, Environmental Intelligence Inc. • Getting Results: Show Management the Money • Sandra B. Austin and Michael G. Coleman, Ph.D. Principals, The Coleman Austin Group, Inc.

3. Lack of Management System Results

4. Proliferation of Management Systems

5. Proliferation of Management Systems • Quality Management System - ISO 9001:1987 • Aerospace Quality Management System - AS 9100:1997 • Medical Devices Quality Management System - ISO 13485:2000 • Telecommunications Quality Management System - TL 9000:2001 • US Automotive Management System - ISO 16949:2002 • Environmental Management System - ISO 14001:1996 • Responsible Care Management System - RC 14001:2002 • Sustainable Forestry Initiative - SFI:2005 E QMS S

6. Proliferation of Management Systems • Occupational Health and Safety Management System - ANSI Z10:2005 • Recycling Industry Operating Standard - RIOS:2005 • Food Safety Management System - ISO 22000:2006 • Information Security Management System - ISO 27001:2005 • Security Management System - ISO 28000 • Responsible Care Management System - RCMS OHSMS RIOS FSMS E QMS S ISMS SMS RCMS

7. Conformity Assessment • International Accreditation Foundation (IAF) • ANSI-ASQ National Accreditation Board (ANAB) • Spin-off the Registrar Accreditation Board and the certification business to RAB-QSA • Consolidate EMS and QMS Councils into an Accreditation Council • Form Committees of Experts within the Accreditation Council • Provide Accreditation Auditors with the competency to assess multiple management systems

8. Industry Integration • Environmental, health and safety merged and often one management system developed • Responsible Care (RC 14001) was created to integrate environmental, health safety and security with an expanded scope to carriers, suppliers, distributors, customers, contractors and third party providers • A few integrate EMS and QMS • Many integrate QMS and the spin-off systems • Integration often includes procedures /records, processes, information technology and audits O P N E N V

9. Lack of Management System Results • Goals of the management system • Risk Reduction • Cost Avoidance • Cycle Time Reduction • Rework/Defect/Problem Reduction • Cost Reduction/Profit Enhancement

10. EMS Study • Value of ISO 14001 EMS? • Some organizations have not improved at all • Many organizations have demonstrated continual improvement but not substantial • A few organizations have obtained significant improvements

11. Output Matters • ANAB Heads Up – Focus on results • Audit process – auditors look for results primarily from objectives and targets • If results are not positive, look for management system elements that may be broken • Communicate “output matters” message to organizations

12. Industry Response

13. Be Careful Who You Listen To Douglas B. Johnson, Ph.D. President Environmental Intelligence Inc.