1 / 14

Introduction to Process Mining: Techniques and Case Studies from Eindhoven University

This introduction to process mining outlines its significance in improving organizational efficiency and error reduction. It addresses the common challenges in paper procedures, varying perspectives on processes, and the often incomplete process information. The document covers the core objectives of process mining, including modeling and performance analysis through event logs. It highlights case studies, such as those from municipalities and ASML, showcasing the application of mining techniques to uncover frequent paths and enhance compliance in test processes. Learn about tools like ProM for effective process mining.

nita
Download Presentation

Introduction to Process Mining: Techniques and Case Studies from Eindhoven University

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Process Mining:General Introduction Ana Karla Alves de Medeiros Eindhoven University of Technology Department of Information Systems a.k.medeiros@tue.nl

  2. Motivation

  3. Time consuming Paper procedures Meetings Error prone Different people have different views about a same process Information about the process may be incomplete Motivation

  4. Motivation – more cases may be possible!

  5. Start Get Ready Travel by Train Travel by Car Conference Starts Give a Talk Join Reception Have Dinner Go Home Pay Parking Travel by Train Travel by Car End Process Mining Mined Model Event Log Mining Techniques

  6. Process Mining • Before deployment • Objective picture of how the process has been executed • After deployment • Feedback mechanism

  7. Process Model Process Mining Organizational Model Social Network Auditing/Security Performance Analysis Event Log Mined Models Mining Techniques

  8. Tools • www.processmining.org • ProM • ProMimport • Free tools!

  9. Case Studies

  10. Case Study: Municipality • Objectives • Discover the most frequent paths • Compare prescribed models with executed ones and, if necessary, mine models that describe the current situation

  11. Case Study: Bezwaar – 1st Most frequent path (19% cases)

  12. Mined Model Prescribed Model  

  13. Case Study: ASML Where is the most time spent in the test process? • Objective • Reduce the test period of manufactured wafer scanners • Questions How compliant are the actual test executions to the reference process? How are the tests actually executed?

  14. ASML: Results • Report “Process Mining of Test Processes: A Case Study” >>

More Related