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Securing a Learning & Development Job. NYU Higher Education SIG. Welcome/Introduction. "Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit." — Conrad Hilton Hilton Hotels. Agenda. Observations Employment 2012

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Securing a Learning &

Development Job

NYU Higher Education SIG

Welcome introduction


"Success seems to be connected with action. Successful people keep moving. They make mistakes, but they don't quit."

— Conrad HiltonHilton Hotels


  • Observations

  • Employment 2012

  • Your Job Search Plan

  • Effective Resume Strategies

  • Locating Opportunities

Quick survey help me get to know you
Quick Survey – Help me get to know you

  • Are you currently:

    • 1-3 years experience?

    • Recent college graduate?

    • Senior?

    • Junior?

    • Sophomore?

    • Freshman?

    • Other?



“Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.”

— John Quincy Adams

The economy

1. Observations

The Economy

  • The U.S. economy (GDP) will grow about 2.3% in 2012, a bit faster than the 1.8% pace in 2011.

  • A sustained recovery is still not under way, more than two years after the end of the Great Recession.

  • Looming vulnerabilities: European financial crisis, terrorism, oil prices, and natural disasters

The economy1

1. Observations

The Economy

US Unemployment Rate 2008 – 2012 [YTD]

The workplace

1. Observations

The Workplace

AOL recently published the 5 Top Workplace Trends for 2012

  • Continuous employment – workers can expect to have 10 different jobs

  • Small business and self-employment will drive job creation

  • Working women will continue to impact the marketplace

  • Lifelong learning will be vital to career success

  • Face time will be a precious commodity

The workplace1

1. Observations

The Workplace

My additions:

  • Cash conservation

  • Do more with less and faster

  • Greater reliance on outsourcing and off-shoring options

  • Maintain highly productive, flexible and adaptive workforce

The 2020 workplace

1. Observations

The 2020 Workplace

28% of managerial positions are already held by Millenials

E learning and technology

1. Observations

E-Learning and Technology

  • 750 million Facebook users

  • 130 million Linkedin users

  • 1.3 billion mobile phones

  • Apple is estimated to have sold 40 million iPads in 2011 versus 14 million in all 2010

  • 45% of workplace is contingent

  • Fastest growing app on mobile devices are games (34%)

  • 34 % of mobile phone users under age of 34 “sleep with the mobile phone”

    Source: Bersin & Associates: From presentation: E-Learning to We-Learning & m-Learning

E learning and technology1

1. Observations

E-Learning and Technology

Learning 1.0: Classroom Training

Learning 2.0: e-Learning

Learning 3.0: Social Learning: Ssocial media, Gaming, Real-time feedback, Simulations, Text messaging, Facebook postings, YouTube video, Instant messaging

Source: The 2020 Workplace

E learning and technology2

1. Observations

E-Learning and Technology

Technology Trends:

  • HTML 5

  • Rapid eLearning development

  • Consolidation of Talent Management, LMS, LCMS technologies

  • Mobile apps

  • Alternative Reality Games (ARG) 2020 Workplace

  • SaaS: Software as a service - Cloud-based on-demand software.

E learning and technology3

1. Observations

E-Learning and Technology

Emerging Trends:

  • Social Learning

  • User Generated Content

  • Mobile Learning

  • Outsourced Services

E learning and technology4

1. Observations

E-Learning and Technology

Emerging Roles:

  • Performance Consultants

  • Community Engagement Managers

  • Talent Management / Human Capital Specialists

  • Content Librarians

  • Project / Program Managers

Employment 2012

Employment 2012

“The harder I work the more I live.”

— George Bernard Shaw

So how is it out there

2. Employment 2012

So How Is It Out There?

  • Inconsistent recovery

  • Permanent staffing has increased

  • Consulting staffing has decreased

  • Corporations are not compromising

  • Salaries are slowly increasing

So where is the activity

2. Employment 2012

So Where Is The Activity?

  • Healthcare

  • Corporations that cut deep and have begun reporting solid financials

  • Some financial service firms

  • Replacement /Back-fill requirements

What do you face

2. Employment 2012

What Do You Face?

  • Increased competition

    • Other entry level candidates

    • Experienced candidates willing to accept less $

    • Candidates willing to relocate

  • Lower compensation

  • Less leverage

Increase your odds

2. Employment 2012

Increase Your Odds?

  • Build an impressive portfolio

  • Know the tools of the trade

  • Be relentless in your job search

  • Be more strategic in your job search

  • Articulate your value

Develop your job search plan

Develop Your Job Search Plan

“Patience and perseverance have a magical effect before which difficulties disappear and obstacles vanish.”

— John Quincy Adams

Purpose of the plan

3. Develop Your Job Search Plan

Purpose of the Plan

  • Provide clarity

    • What type of job will you consider?

    • Where are you most marketable?

    • Salary, location, etc.

  • Identify and coordinate action

  • Help to maintain focus

  • Identify resources

  • Tap into your Network of Help

  • Set goals and expectations

Effective resume strategies

Effective Resume Strategies

“The road to happiness lies in two simple principles: find what it is that interests you and that you can do well, and when you find it put your soul into it – every bit of energy and ambition and natural ability you have.”

— John D. Rockefeller

Quick survey resume strategy
Quick Survey – Resume Strategy

  • How many different versions of your resume do you have?:

    • 1

    • 2

    • 3

    • 4

    •  5


4. Effective Resume Strategies


  • Generate employer interest

  • Address employer concerns and challenges


    What are your differentiators?

    Why you?

Recruiters and what you need to know

4. Effective Resume Strategies

Recruiters and What You Need To Know

  • Odds are that they may not be able to help you

  • They are busy; 10-15 seconds may be all you get

  • They may not know what you really do for a living

  • They rely heavily on Resume Repositories

  • Most do not read cover letters

Your resume a work in progress

4. Effective Resume Strategies

Your Resume – A Work in Progress

  • CUSTOMIZE ALL RESUMES where the job is known

  • Answer the following questions:

    • What relevant experience do I have for this job?

    • Is my resume properly weighted to stress the skills and experience required in the job description?

  • Customization methods

    • Objective matches the Job Description

    • Summary section highlights relevant experience

    • Bulleted lists in order of importance

    • Use the same words contained in the Job Description

Locating opportunities

Locating Opportunities

"The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand."

— Vince Lombardi

In today s tough economic times the key for any entry or junior level l d professional is

5. Locating Opportunities

In today’s tough economic times, the key for any entry- or junior-level L&D professional is:

  • Build experience that you can leverage in the future

  • Remain flexible

  • Understand that your next job may not be THE job

  • Remember that money is important however…see Items #1, 2, and 3

Commercial job boards

5. Locating Opportunities

Commercial Job Boards









Law of Permutation – many ways to say the same thing

Social networking sites

5. Locating Opportunities

Social Networking Sites

  • - the premier business networking site where job profiles are shared, jobs posted, and questions asked.

  • - great for connecting with old colleagues and creating a personal profile.

  • - a search engine index of company names and people.

  • - a database of contact information for people at all levels of business.

  • - a database of virtual business cards that can be traded and shared.

  • – who knows how big this will get?

Professional society sites training industry

5. Locating Opportunities

Professional Society Sites – Training Industry










Professional society sites

5. Locating Opportunities

Professional Society Sites

  • Take full advantage of your membership:

    • Access the national and local chapter job listings

    • Access the Member Directory

      • Approach strategically

      • Approach tactfully


    • Attend meetings and conferences AND contribute

Corporate web sites

5. Locating Opportunities

Corporate Web Sites

  • Identify:

    • Visit web sites of top performing companies

    • Largest employers in your area

    • Companies receiving funding

    • Companies awarded contracts/sales

  • Search the Corporate Career Pages

Approaching employers

5. Locating Opportunities

Approaching Employers

  • Write email messages/cover letters stating your key relevant attributes

  • Where possible, approach the hiring manager

    • Remember - The person reviewing the resume may not be fully competent

    • The resume may be going directly into a resume database

Google learn to love it

5. Locating Opportunities

GOOGLE – Learn to Love it!

  • Find Hiring Managers

  • Find Hidden Job Opportunities

  • Use for Research and Preparation

  • Use Advanced Search features

Summary and conclusion

Summary and Conclusion

"A successful man is one who can lay a firm foundation with the bricks others have thrown at him."

— David BrinkleyTelevision Journalist

To contactand Ross Squire:(866) [email protected]/astd_nyu.htm