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Franchise Framework Quality Assurance: A Comprehensive Guide

This guide provides an introduction to the Franchise Framework Quality Assurance services at Leeds Beckett University. It covers communication channels, operational delivery guidance, and Q&A context. The framework aims to assure quality, provide operational efficiency, ensure equivalence of experience, and allow continual review of processes. It includes key features, appendices, operational guidance, and documentation templates. Key points in the cycle involve induction, annual review, assessment, mutual review, and the Partnership Board. Faculties are supported by Franchise Coordinators, Link Tutors, and various service areas. The Role of Franchise Coordinator and Link Tutor is detailed, along with support from Libraries and Learning Innovation for ongoing staff development. Relevant links and resources are provided for further information.

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Franchise Framework Quality Assurance: A Comprehensive Guide

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  1. LEEDS BECKETT UNIVERSITY An Introduction to the Franchise Framework Quality Assurance Services

  2. Agenda Introductions An Introduction to the Franchise Framework Communication channels Operational Delivery Guidance Q & A

  3. Context • Tool to manage franchise collaborations • Informed by: Strategy for the Delivery of Taught Undergraduate Programmes in Collaboration and Partnership 2011-2016; University’s Academic Principles and Regulations; The UK Quality Code for Higher Education. • Supported by The Quality Manual and Operational Guidance for Franchise Delivery

  4. The Franchise Framework • Approved in June 2012 • Reviewed on an on-going basis with a view to amendments on an annual basis • Effectiveness overseen by Partnerships and Collaborations Sub- Committee (sub-committee of Academic Quality and Standards Committee) • University’s Governance structure

  5. Aims of the Framework • To assure the quality and standards of provision delivered collaboratively • To ensure equivalence of experience • To provide operational efficiency and effectiveness • To provide a mechanism for continual review of process and procedure

  6. What’s in the Framework? • Overarching narrative – key features • Appendices to include information on access to learning resources, staff development, fees • To be supported by ‘Operational Guidance for Franchise Delivery’ • Available on Collaborations and Partnerships website

  7. Key features • University responsible for quality of learning opportunities • Assessment set and moderated by university staff • Adoption by the partner of all QA processes • Recruitment and selection shared between university and partner • Teaching materials to be provided by the university via the Link Tutor

  8. Critical points within the cycle • Induction (student voice / entitlements) • Annual review and monitoring • Assessment • Mutual review • Annual Partnership Board

  9. Documentation • Course approval template (validation) • Module approval templates (validation) • Programme specification (validation • Course document (pre-refocus, validation) • Module specifications, (pre-refocus, validation) • Admissions Profile (pre-refocus, validation) • Course handbook (approved annually) • Publicity material (approved annually) • Teaching materials (provided by Link Tutor)

  10. Student Representation • As a minimum one course representative to be nominated per level. • Any student on a course is entitled to propose that they act as a course rep • Course representatives should be appointed within two weeks of a course commencing.

  11. Communication channels • Four faculties: AET, FBL, CAR, HSS • Franchise Coordinators • Link Tutors • Professional service areas; • Quality Assurance Services • Centre for Learning and Teaching • Libraries and Learning Innovation team

  12. Faculty support • Franchise Coordinator x 1 per Faculty • Link Tutor x 1 per Course • Associate Dean /s • Chief Operating Officer • Student Administrator/s • Libraries and Learning Innovation team

  13. Role of Franchise Coordinator • Oversee Faculty based provision • Member of internal franchise steering group • Support Link Tutors • Point of contact for partner regarding faculty related query/ issue • Consider future developments relevant to that faculty

  14. Role of Link Tutor • As described in the Link Tutor Handbook • Day to day support for Course Leader at partner • Dissemination of teaching materials • Approval of course handbooks • Approval of non–standard entrants • Consult and set assessment task • Support at induction, annual monitoring and review, assessment boards

  15. Libraries and Learning Innovation • Library Online • Bespoke page for partners • Targeted support • Staff development • Skills for Learning resource

  16. Ongoing Staff development

  17. Useful website links • University Phonebook • Collaborations and Partnerships • Academic Principles and Regulations • Quality Manual • Centre for Learning and Teaching

  18. Questions?

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