Goal of the Strategy

1. Goal of the Strategy Improve the life quality of people in difficulty

2. Engagements • National Development Strategy 2008-2011, • National Strategy on the reform of the residential childcare system 2007-2012, • National Action Plan on Human Rights, • National Action Plan „Education for All” 2004-2015 • Millennium Development Goals, • Action Plan Republic of Moldova – European Union, • UN Convention on Human Rights, • UN Convention on the Rights of the Child

3. Integrated system of social services

4. Principles of the integrated system of social services: • Principle of targeted social assistance • Principle of focusing on the beneficiary • Principle of social service delivery in community • Principle of accessibility • Principle of equal opportunities

5. Strategic objectives and areas of intervention I. Ensure quality and efficiency of the integrated system of social services II. Develop, consolidate and integrate social services targeted on groups of people in difficulty

6. Objective I. Components of the integrated system of social services: • Normative framework • Institutional framework • Operational framework • Human resources • Finance

7. Objective I.1. Develop, adjust and promote the normative framework Modifications and completions : • Law on Social Assistance; Developments and promotions : • Law on Social Services; • Law on Child Protection; • Law on Accreditation and Inspection in Social Assistance.

8. Objective I.2. Develop and consolidate the institutional framework • At central level • II-level local public administration • I-level local public administration

9. Objective I.3. The development of the operational framework includes: • The mechanism of beneficiary referral from one level of services to another; • Individual and community needs assessment methodology; • Quality standards for all social services; • System of social service providers accreditation; • System of claims inspection and settlement; • Social service procurement procedures from accredited providers.

10. Objective I.4. The consolidation of human resources in social assistance system implies : • Consolidation of the community social assistants network; • Development of the professional supervision mechanism; • Ongoing professional training programme and strategy; • Mechanism for attestation of professional competences of the staff employed in social assistance system.

11. Objective I.5. Finance • From the state budget : - funding, co-funding or subsidizing social service programmes; - funding of national programmes for social service development; - funding or co-funding of specialised institutions. • From the budgets of territorial -administrative units: - funding of social services created by local public authorities; - co-funding of social services provided by local public authorities in partnership with other providers; - subsidizing of social services provided by accredited NGOs.

12. Objective II. Develop consolidate and integrate social services targeted to groups of people in difficulty • Creation and development of primary social services • Creation and development of specialised social services • Creation and development of very high need care services

13. Objective II.1. Create and develop primary social services • Are targeted at preventing or limiting the difficulty situation, solving the problem at the initial stage maintaining the beneficiary in the family and in community; • Can be applied to all groups of beneficiaries and are provided at the level of each community; • Have a reduced cost per beneficiary.

14. Objective II.2. Create and develop specialised social services • Are for a limited number of beneficiaries; • Targeted at time-intense rehabilitation; • Can be provided at all administrative levels (community, raion, national); • More expensive than primary social services.

15. Objective II.3. Create and develop very high need care services • Are for a very limited number of beneficiaries with specific problems; • Require improvement of the existing services and development of new social services; • The unit cost is very high.

16. VI. Impact and costs • Community social services and specialised social services are developed based on needs assessment; • The existing financial resources well targeted; • The resources released as a result of the deinstitutionalisation process reallocated to community social services.

17. VII.Risks and threats in implementation of the Strategy • Not all the local public authorities will ensure an appropriate level of social services for people’s needs; • Divergences in the level of engagement and competence of local public authorities in the identification, prioritisation and allocation of funds for service development and settlement of social problems; • Transfer of resources from central to local level.

18. VIII. Stages of implementation of the Strategy • The Strategy sets a long-term vision for development of the integrated system of social services; • The coherent implementation of the Strategy will be carried out in three stages: - short-term (up to the end of budget year 2009); - medium-term (up to the end of year 2011); - long-term (after year 2011); • The Strategy is accompanied by an action plan that is reviewed annually and coordinated with the available financial resources.